Jamf reviews

3.0

34% would recommend to a friend

(635 total reviews)
avatar

Beth Tschida

100% approve of CEO

26% positive business outlook

Jamf has an employee rating of 3.0 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Jamf employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

635 reviews
2.0
Jun 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home/ remote philosophy - flexibility to work where you would like.

Cons

Felt like management has been finding ways to not pay reps, lost a ton of great people with the removal of 6% of the workforce. Biggest con is that leadership has allowed employees to foster an us vs them ideology because of the way that they go about changes within the business. They promote diversity but don't really do anything to celebrate peoples differences.

3.0
Jun 25, 2024

It was great until it wasn't.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Much like London or New York, the people define the character of Jamf. For the most part, the employees are great and embody values that the company could have successfully built upon. - The remote work setting generally supports a good work-life balance.

Cons

- There is toxicity within the ranks. Management seems to be under pressure from above, and this pressure filters down to employees, who are left to endure it. - Feedback is neither welcomed nor implemented. Employees are expected to "do more with less," which ideally means optimizing and making processes more efficient. However, Jamf has instead exhausted its employees, leading to burnout and overall job dissatisfaction. - Redundancies have crippled the workforce. In January, Jamf made 6% of its workforce redundant, causing the remaining employees to absorb the extra work. Those unable to handle the increased workload have been dismissed on performance grounds. Instead of implementing measures to mitigate the impact of these redundancies, management has refrained, likely due to financial constraints. - HR is unresponsive when issues arise. My personal experience with HR was often met with no response via email, and my feedback was ignored. HR prioritizes the company over its people, so it’s unsurprising that my queries were frequently disregarded. - There is a significant lack of communication between teams in the US and Europe. Jamf’s US-centric business approach forces European employees to compensate when communication fails.

2.0
Jun 21, 2024
Recommend
CEO approval
Business Outlook

Pros

1. Authentic Beginnings Jamf’s story is rooted in a genuine need. The founders, IT admins themselves, created software to solve their own problems. This 'by IT admins, for IT admins' approach forged a deep, authentic connection with their user base, leading to early success and a strong, loyal community. 2. Strong Community Spirit The company’s origins in a small Midwestern town fostered a culture of camaraderie and support. Employees and customers alike felt like part of a close-knit community, where everyone was invested in each other’s success. This sense of belonging was a significant driver of employee engagement and customer loyalty. 3. Inspirational Leadership Under Dean Hager’s leadership (prior CEO), Jamf embraced a style reminiscent of a pastoral, inspirational figure. His ability to rally the team with feel-good messages and a positive outlook created a harmonious work environment that many found motivating and supportive. 4. Focus on Customer Needs The company’s deep roots in the IT admin community ensured that it stayed closely attuned to the needs and challenges of its users. This user-centric approach allowed Jamf to build products that were precisely tailored to their customers, enhancing their value and usability.

Cons

1. Cultural Rigidity Jamf’s adherence to ‘Midwest nice’ fostered a culture that was overly conservative and resistant to change. This aversion to confrontation and innovation led to organizational complacency, hindering the company’s ability to adapt and compete in a rapidly evolving tech landscape. 2. Leadership Alignment Over Strategic Capability Leadership hires were often chosen for their alignment with the company’s cultural ethos rather than their ability to drive strategic growth and innovation. This focus on maintaining a pleasant, agreeable atmosphere came at the expense of hiring leaders who could navigate the complexities of a global market and make the tough decisions necessary for success. 3. Lack of Performance Focus The emphasis on gaining approval and maintaining harmony often overshadowed the need for clear performance metrics and accountability. Employees were more concerned with staying within the bounds of ‘nice’ than pushing for measurable results, leading to a disconnect between effort and impact. 4. Product Commoditization While Jamf’s products initially stood out in a niche market, they began to lose their competitive edge as the tech landscape evolved. The company’s failure to innovate and differentiate its offerings in the face of advancements in AI and automation led to its tools becoming commodities rather than industry-leading solutions. 5. Investor Discontent The company’s stock performance, down over 60%, is a stark indicator of its struggles. Investors are increasingly wary of Jamf’s ability to deliver sustainable growth and innovation, signaling a lack of confidence in the company’s strategic direction and leadership.

avatar
Jamf Response
1y
We appreciate your thoughtful comments and thank you for recognizing our authentic beginnings, strong community spirit, inspirational leadership, and focus on customer needs. As we continue to grow and scale the organization our leaders are actively helping our Jamfs mange through this change. Our robust Leadership and Development Programing supports our managers and employees in developing their leadership skills, including those needed to help employees thrive in this changing environment and to drive the company strategy forward. Performance and accountability are critical to ensure we are succeeding in our strategy to manage and secure Apple at work. Enhancing our performance development processes, introduction of scorecards, and regular reviews of critical business metrics help drive accountability and improve performance. We aim to have a strong culture of internal mobility and promotion based on progressive skills and experience; however it is also good to bring in new and fresh ideas to the company. We will continue to hire from the outside where key roles need to be filled to bring in the scaled experience that is required. Our leadership places great importance on our culture, core values, and a continued focus to ensure we remain a great place to work for all employees.
Viewing 205 - 207 of 635 Reviews

Glassdoor has 677 Jamf reviews submitted anonymously by Jamf employees. Read employee reviews and ratings on Glassdoor to decide if Jamf is right for you.