Jet reviews

3.8

67% would recommend to a friend

(482 total reviews)
avatar

Marc Lore

73% approve of CEO

61% positive business outlook

Jet has an employee rating of 3.8 out of 5 stars, based on 482 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jet employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

482 reviews
3.0
Jul 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Fun atmosphere, friendly co-workers, agency to assist members, free drinks and snacks, quiet rooms, no set break times, good pay, lots of departments to apply for, freebies (jet logo merch), team work, I could go on.

Cons

I'm dismayed. I have major depressive disorder and anxiety. They offer a medical leave service like FMLA that I had to use for the times I was unable to work due to depressive episodes and anxiety. I was able to be approved a couple times before but needed to update my times per month of intermittent leave and that's when the help and understanding ended. Due to mishaps with the care provider I was seeing, I had to find a new one. I found someone and they told me they had to see me one more time before they would help me with the paperwork. They didn't inform me on what they needed to get the paperwork done and as a result I was told I had to come back later. Later was passed the due date of the paperwork so I reached out to hr and was told they wouldn't give me any more extensions because I was at "term level" although they had allowed extensions on the previous paperwork. I still turned it in a couple days late because my therapist gave me no choice and was told a couple days later by the hr person and my supervisor that the paperwork was insufficient and I turned it in late so they were terminating my employment.

4.0
May 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Great pay, great location and great atmosphere.

Cons

Systems can be better.

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Jet Response
9y
Thanks for the review, its's great to hear that our culture and location appeal to you. We work hard at continuing to build our culture and show our values. I know that lack of access to systems that help you do your job can be super frustrating. Our Retail Core Engine team is hard at work to define processes and partner with technology organizations to develop necessary tools (aka the Flight Deck) to enable the Category teams to deliver on key objectives. Reach out to myself or Jeff Clementz with more specific details and we’ll be sure to help! Diane V., VP Talent
5.0
May 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Out of all the jobs I've had in the past, I can confidently and safely say that Jet.com has the best atmosphere hands down. As a teen, I looked forward to applying to companies like Google, Amazon, or Microsoft; with Jet, I can stop hoping and begin creating a family with Jet.

Cons

Cons: distance traveled to workplace, and temperatures in workplace.

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Jet Response
9y
Excellent title for an excellent review! It's awesome to hear our core values are seen, felt and used. We truly believe that everyone at Jet is family, hearing that our analysts feel the same is awesome. We're always open to feedback to keep a positive culture, if you have any ideas feel free to share with me. Deepak M., FC Director
Viewing 148 - 150 of 482 Reviews

Glassdoor has 547 Jet reviews submitted anonymously by Jet employees. Read employee reviews and ratings on Glassdoor to decide if Jet is right for you.