Jet reviews

3.8

67% would recommend to a friend

(482 total reviews)
avatar

Marc Lore

73% approve of CEO

61% positive business outlook

Jet has an employee rating of 3.8 out of 5 stars, based on 482 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jet employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

482 reviews
1.0
Feb 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Free snacks and cool game room

Cons

Fraudulent values! Loud and immature work environment. Really poor leadership around every corner.

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Jet Response
9y
Glad to hear that you love our rotational snack items we try hard to supply great option, and I totally agree the game room amenities ROCK. I mean where else have you worked that you get free breakfast, snacks and drinks through your entire shift! I am very concerned by your comments on this review and would like to address them directly. Without hearing from you there can be no changes, I would like to encourage you to reach out to myself, or any member of senior leadership on the floor. I can assure you that we strongly stand behind our zero tolerance for retaliation so you should never worry about being transparent. - Doug D., VP Member Services
1.0
Feb 21, 2017

It sucked

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was number 1 at QC held the record. the first week i worked there they catered in food and did massages and stuff they claim to do..

Cons

They don't care about he said she said crap..and fired me for something i did not do. Dont get rid of the people that go around talking crap on every body and starting stuff. Dont appreciate good people..only did things like catering and massages first week i worked there for 4 months before i was wrongfully Fired

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Jet Response
9y
I appreciate the time that you have taken to leave us feedback, we can't continue to grow and build what we have without it. As I am sure you know, we have several methods of sharing your concerns, and every manager would be happy to listen to you. We strongly stand behind our zero tolerance for retaliation so you should never worry about sharing feedback. It sounds like you personally had an experience that was less than incredible, feel free to reach out to me so we can learn more about this direct interaction you had. - Dave H., VP Member Services
5.0
Dec 17, 2016
Recommend
CEO approval
Business Outlook

Pros

I work with the most amazing people in the world. Great pay, great schedule, management is involved and truly cares for the employees. Free snacks, amazing building, games and more. You can be yourself and casual dress. It's like going to my other family and I truly care about making a difference at jet.

Cons

Because it's a start up company, we change directions a lot. I have faith in where we are headed. Must be flexible and adaptable to change.

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Jet Response
9y
Thank you for this stellar feedback, it's great to hear that you really enjoy the incredible culture here at Jet. I know personally that we strive to create an environment that feels like family, we are a family! I myself enjoy a good game of pool and of course a snack to go with it. We are excited for the growth of Jet as well as our Partner Ops team in Member Services. - Clay S. Director Member Services
Viewing 151 - 153 of 482 Reviews

Glassdoor has 547 Jet reviews submitted anonymously by Jet employees. Read employee reviews and ratings on Glassdoor to decide if Jet is right for you.