JetBlue In Flight reviews

3.3

49% would recommend to a friend

(478 total reviews)
avatar

Joanna Geraghty

22% approve of CEO

37% positive business outlook

In Flight employees have rated JetBlue with 3.3 out of 5 stars, based on 478 company reviews on Glassdoor. This indicates that most In Flight professionals have a good working experience there. JetBlue is rated in line with the average (within 1 standard deviation) by In Flight professionals compared to other employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

478 reviews
3.0
Aug 21, 2012
Recommend
CEO approval
Business Outlook

Pros

Good Pay, good benefits. Good people.

Cons

Work can be limited due size of Flight Attendant bases. limits your ability to make money, and fully enjoy the flight attendant life style. Schedule based on seniority and hire date, not on work performance. Being a flight attendant is a thankless job. Your customers rarely appreciate you, and that can wear on you.

2.0
Dec 19, 2011
Recommend
CEO approval
Business Outlook

Pros

Working with all of our uniformed front line employees.

Cons

Back in its hay day (10 years ago or so) this was a fantastic company. Now its run by a B.O.D and a group of upper management that cares less about its employees, and more about their own bank accounts. The front line employees are not taken care of, in fact more is expected of us and we receive less support than ever. Bonuses go to the "big-wigs" who all pat each other on the backs for the hard work that the 99% of the actual hard working front line employees do, who's hard work win the JD Powers awards time and time again (not the "happy jetting" and " you above all" bill boards). You know, the Crewmembers who actually spend face time with our paying passengers and do everything in our power to keep everyone happy and loyal, even when the managers making the big bucks drop the ball and we have to over compensate for why we are stuck out on the runway for 4 hours while other carriers have gates and actual plans to avoid such crises. If we treated passengers the way Jetblue treated us, there would be no airline. Period. The company pays our former CFO (who left rather abruptly) a 1 million dollar farewell gift, yet our health insurance goes up, our work load increases, and the flight attendant quality of life rapidly declines with work rules that make other airlines actually laugh in disbelief in what Jeblue gets away with. Our CEO spends time and a lot of company money in DC with other non union airlines trying to make it harder for Flight Attendants to have a better quality of life, yet we don't see him willing to rip up his iron clad contract. Lets talk benefits....I have the same amount of vacation/sick/personal time as I had 10 years ago (give or take a couple of hours, yes HOURS), and I make close to the same salary....when at this point in the game I should be working less to make the same amount in this line of work. So no, I would not recommend this company to anyone to work for. If I had a crystal ball and could see that the BOD would throw its founding CEO under the bus and fire him to try and save some face in the public eye, only to replace him with what we have now...I would have chosen another company, as would a good 75% of this department if you want the truth. Corporate greed continue to be its biggest downfall.

5.0
Jul 1, 2011
Recommend
CEO approval
Business Outlook

Pros

Great benefits, (insurance, free flights for you and family, 401k, 100 percent matching up to 8 percent of pay), Better pay than other airlines, Being a flight attendant is pretty cool, Job security (they don't do layoffs, just buyouts),

Cons

Being a flight attendant is also really stressful, The uniforms suck, The life of a reserve flight attendant at JetBlue is way harder than other airlines, Huge difference in quality of supervisors, some are great, some are horrible.

Viewing 472 - 474 of 478 Reviews

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