Great Customer Service company, but at-will employer status makes company a challenge to work for.
Pros
-Great travel perks: crewmembers fly for free - as well their parents, spouse (significant other), and kids. -Preferential bidding for flight attendant line holders. -Company is 11 years old and new cities are being added often. -Great route network. -Competent business-savvy leadership. -Great customers. -Great product.
Cons
-At-will employer in which you can be terminated for any or no reason. -No union thus no protection in case of merger/acquisition. -Operation is first...everything else is a distant second. -Company does not back up their crewmembers during challenging times. -Expensive medical benefits. -Crewmembers are often fearful of write-ups for any passenger complaints. -Imcompetent middle management -Cronysism is encouranged. -Leadership's communication towards crewmembers is often patronizing. -The 5 values (Safety, Caring, Integrity, Fun, and Passion) are selective and don't apply to leadership. -No accountability by leadership.
