JetBlue reviews

3.6

64% would recommend to a friend

(3,084 total reviews)
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Joanna Geraghty

65% approve of CEO

43% positive business outlook

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Dec 3, 2025
Recommend
CEO approval
Business Outlook

Pros

JetBlue was truly a great place to grow. Depending on who's leadership you were under, you were supported. I learned so much about customer service and staying calm in a fast-paced environment. The flight perks were also amazing and made the hard days worth it.

Cons

The only downside was that during heavy travel seasons, the workload could feel a bit overwhelming.

3.0
Dec 1, 2025

Not bad

Recommend
CEO approval
Business Outlook

Pros

Great crews, very organized, decent pay, decent benefits, local leadership is good, executive leadership is ok

Cons

Executive leadership constantly adds stresses, DEI hires and it shows with low morale.

Viewing 55 - 57 of 3,084 Reviews

Glassdoor has 3,244 JetBlue reviews submitted anonymously by JetBlue employees. Read employee reviews and ratings on Glassdoor to decide if JetBlue is right for you.