Question 1

Is JetBlue a good company to work for as a Customer Service/Airport Operations?

Accepted Answer

Customer Service/Airport Operations professionals working at JetBlue have rated their employer with 3.8 out of 5 stars in 296 Glassdoor reviews. This is a higher than average score with the overall rating of JetBlue employees being 3.6 out of 5 stars. Search open Customer Service/Airport Operations Jobs at JetBlue now and start preparing for your job interview by browsing frequently asked Customer Service/Airport Operations interview questions at JetBlue.

Question 2

Does JetBlue pay Customer Service/Airport Operations employees well?

Accepted Answer

Customer Service/Airport Operations professionals rate their compensation and benefits at JetBlue with 3.5 out of 5 stars based on 296 anonymously submitted employee reviews. This is 9% better than the company average rating for salary and benefits. Find out more about Customer Service/Airport Operations salaries at JetBlue.

Question 3

How happy are Customer Service/Airport Operations professionals working at JetBlue?

Accepted Answer

81% of Customer Service/Airport Operations employees at JetBlue would recommend their employer to a friend. This rating has increased by 8% in the past 12 months. Customer Service/Airport Operations professionals have also rated JetBlue with a 3.8 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.6 rating for culture and values and 3.3 rating for career opportunities.

Question 4

What are the top reviewed jobs at JetBlue?

Accepted Answer

Flight Attendant (365), Airport Operations Crew Member (217), Ground Operations (121), Reservations Agent (106), In Flight Crew Member (98), Customer Service Representative (90), Analyst (74), Airport Operations (67), Inflight Crewmember (48), Inflight Crew member (43), Manager (43), Ramp Agent (32), Senior Analyst (31), Customer Service (28), Customer Support (28)

Question 5

What are the pros of working at JetBlue according to real employee reviews?

Accepted Answer

"Can easily mold/create own work schedule through trading with other crew members and great flight benefits." ((in 376 reviews)); "It's a growing company and the benefits are great if you and your family likes to travel." ((in 308 reviews)); "The Culture is great and the flexibility for reservations makes it easy as a part time gig" ((in 208 reviews)); "People were great to work with and just about everyone loved their work and the company" ((in 150 reviews)); "Great travel benefits for yourself family and friends... always making new friends... see the world on the clock" ((in 136 reviews))

Question 6

What are the cons of working at JetBlue according to real employee reviews?

Accepted Answer

"Low pay and always delayed" ((in 229 reviews)); "Overall the low moral and poor management are the reasons I would not recommend others to come to Jetblue." ((in 144 reviews)); "Poor Management and Leadership" ((in 67 reviews)); "Long hours during mechanical and weather delays." ((in 59 reviews)); "Work life balance is difficult to navigate if you want to have a comfortable means of living." ((in 41 reviews))

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