JoS. A. Bank reviews

3.4

61% would recommend to a friend

(1,199 total reviews)
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John Tighe

100% approve of CEO

40% positive business outlook

JoS. A. Bank has an employee rating of 3.4 out of 5 stars, based on 1,199 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JoS. A. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Jul 2, 2012
Recommend
CEO approval
Business Outlook

Pros

The best part about working at Jos. A. Bank is meeting high-end clientele. Usually businessmen, attorneys, politicians, etc. and their wives/fiances, children, etc. The customers seem pretty loyal to the brand. Even customers who have had bad experiences in the past are likely to return and give us another shot.

Cons

Commission is paid on a weekly bases, but only after selling $6600+ in merchandise do you see a singles cent from your efforts. Top that with all of the crazy sales they do - like Buy 1 Suit Get 2 Free, Plus 2 shirts and 2 ties FREE and you'll start to see why it is so incredibly difficult to reach any commission. AND you have to compete with your fellow workers for the business that walks in through the door. The demand for suits and sportswear is spread even thinner by the fact that there are now six stores in Indianapolis - a city of 1 million people, only a minimal fraction of which have to wear suits every day of the week. The base hourly rate is the lowest hourly pay in the entire industry. My significant other works at another retail establishment doing practically the same job and earns 30% more - per hour - than I do. On my days off from JAB I therefore work other PT jobs just to make ends meet. I haven't seen a real tangible day off from work in months.

2.0
Feb 15, 2011
Recommend
CEO approval
Business Outlook

Pros

The store manager is easy going, laid back and flexible with scheduling. Generous amount of personal/sick/vacation time for full time employees.

Cons

Upper management is very difficult, with many unreasonable/unrealistic individuals making arbitrary and often meaningless/pointless demands on their staff. Very little incentive for the amount of responsibility and having to wear suits every day. Corporate structure is rife with micromanagement. and Horrible pay rate. Jos. A. Bank used to pay their employees an hourly rate plus 3% commission on all sales. Then in 2006 the company decided to revoke the 3% and switch to a somewhat complicated pay scheme which all but removes any incentive to sell in smaller stores. This scheme consists of what they call a "sales draw" which they tout as a "commission based sales position" (it barely qualifies as one, unless you work at one of the few big city stores with very high volume.) At $8.50 an hour and a 5.5% "draw percentage" you must sell more than $6,200 in one week just to get to the point of being able to make any extra money above and beyond your $8.50 hourly rate. (Make no mistake, at Jos. A. Bank sale prices, that's a LOT of sold product, and a lot of sweat and brain power spent.) For example, if you sell $7,000 in one week at 40 hours, all you are paid in addition to your hourly rate is an extra $40 (the difference between the draw amount and your actual sales for the week, multiplied by 5.5%). The biggest scam about this "sales draw" is that you get NO COMMISSION AT ALL on the first $6,200 you sell, ONLY on the amount you sell ABOVE the draw amount. So when it comes down to it, there is almost no incentive at all to really do your best to sell. So basically, all you are paid for roughly 48 out of 52 weeks of the year is your hourly rate of $8.50, which makes it hard to justify staying employed with them, considering you must wear impeccably clean and presentable suits/dress clothes every day, which is very expensive to maintain on near poverty level wages. My gross pay is around $18,000 a year. Also, the company does not give anywhere near an affordable employee discount on Jos. A. Bank merchandise, yet they constantly urge employees to wear their clothing. The upper management treats their store employees and managers with little consideration, respect or courtesy in job related matters or when it comes to your family and personal life. Store managers especially must walk on eggshells at all times, and be at the beck and calll of upper management for any reason at any time, or risk dismissal for even the slightest reason. I overall agree with another post relating to Jos. A. Bank on this site as well. I just felt the need to elaborate a bit more on the most important aspects of working for them.

2.0
Mar 29, 2019
Recommend
CEO approval
Business Outlook

Pros

It's not incredibly challenging, and the pay is OK

Cons

They expect you to hit unreasonable numbers in a dwindling market, while continuing to devalue their product with constant sales. The customer base has been trained to seek sales and the only people who are willing to buy a full price suit are desperate folks attending a funeral.

Viewing 31 - 33 of 1,199 Reviews

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