Employee discount used to be up to 85% off but now reduced to 55% and only on non-sale items. All sale items no discount.
Commissions have been reduced and some have been taken away completely.
Incentives have been removed.
The company is hiring nationwide for Store Manager Trainees because they are replacing current store managers with ones that are willing to work for a lower wage. Then they are replacing those employees with employees that are willing to work for an even lower wage, etc. You get the idea ...
No work balance. You will be expected to work 60 hours a week as Store Manager. Current store managers were mostly hourly paid so this did mean some great overtime, however, all new store managers are being paid salary which means no overtime pay. Sorry guys!
Staffing is a problem. With all the pay changes your store personnel can make more money working at Dunkin Donuts so turnover is high and retention is poor.