JoS. A. Bank reviews

3.4

61% would recommend to a friend

(1,198 total reviews)
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John Tighe

100% approve of CEO

40% positive business outlook

JoS. A. Bank has an employee rating of 3.4 out of 5 stars, based on 1,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JoS. A. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Oct 7, 2014
Recommend
CEO approval
Business Outlook

Pros

-Only part I loved about this job was the coworkers. They usually feel the same as you, which means you just are able to work together, joke about the job, and have fun at the end of the day. -The discount was good too, except most times the customer can come in and get a better deal than the employee discount on some items. 2+ Promos every week, literally.

Cons

I could write a book about the "challenges" here, but I'll keep it simple... -The sales draw is a joke. At least for a company like this, where you can only break it during the holiday season... Unless you work at a flagship store where it is possible to break it some times outside the busy season, which I did, then I feel sorry for you. -Hmm, I don't have a family to really take care of so I can't even imagine...but still, no work/life balance. Don't expect to be off on Saturdays or Holidays. This place actually makes you come in on Thanksgiving. Who shops for suits on Thanksgiving? I thought so. Also, if you're full time, expect to work 50+ hours a week during busy time without notice. -Sales promos...In the words of Mike Ditka before Monday night football games.. "STOP IT!!!" -Big wigs... I barely met any, nor did I care to. But at least show appreciation for your sales associates and managers. There's no incentive for people to go out their way for this company. Employees have zero morale due to the way they are treated. -I wouldn't recommend my worst enemy to work for this company. It's that bad. So glad I'm not apart of this anymore.

1.0
Feb 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Worked with a lot of great people at Store Level. Unfortunately everyone of us developed a unique bond due to the most corrupt.. worst company in retail.

Cons

To many to mention. Worst turnover in retail - Numerous stores have 100-200+% turnover annually. Some stores have had to hire homeless people just to keep the doors open. Some stores went through Christmas with only one manager total in the building. Other stores with only two managers and that's with the stores being open @ 100+ hours a week. Worst President in retail who gets a $2 million dollar bonus on top of his $2 million dollar salary all while intentionally making it impossible for the employees in stores to make commission... so they can only make minimum wage, at $7.25 an hour basically the entire year with very few chances to add pennies onto their paycheck when they do make commission. As well as intentionally finding last second reasons to not pay out bonuses. Haven't given out raises in years. Even though they have enough money to continue to attempt to buy other retailers (1-2 billion dollar transactions), spend $300+ million on advertising annually, and have opened up 150+ stores in the last 4-5 years. Worst HR Dept. in retail - completely clueless, overwhelmed, insane, negative, little follow up, knee jerk reactions concerning last second decisions, on top of having zero idea how stores actually operate... all while having no compassion. Product either stays the same or gets worse every year. Sales are ridiculous. Often having as many as 3-4 sales going on at the same time. I've seen the same suit at four different price points. Try explaining that to a customer... "uhhh... Yes Sir, yesterday it was this price. But today it's this price online... buy 1 get 3 it is going to be this price... the daily special is this price for one... and if you buy 2 you can take $25 off each one for a total of $600 before tax and alterations. Can I sale you some shirts and ties? Hey! ... uh... um... where are you going?!?". No point in even going through all that because Catalog under bids the stores on purpose to keep store associates from having to pay out commission to employees in stores. Policies change... then change again... then go back to what they were. Then change again. And get ready... will be completely different tomorrow if it's convenient for Corporate. Phone calls are a joke. Customers hate them. Employees hate making them (sometimes hundreds a day). You end up calling the same customer 2-3 times a month. We have shop lifters who come into our stores regularly... due to the stores being under staffed or having to come in at 180 hours a week. Tuxedo is on its 3rd... 4th roll out?!? Worst roll out in retail history, period. Often not working and often ruining weddings. Involves tremendous communication between stores, Jim's Formal Wear, Corporate, RSD, Groom and Bride, Wedding party in other states, and fellow associates. 90% rule... you better be selling and not renting tuxedo's or you will fall under the 90% rule.. and get fired. If you try to mention something that will help your store or complain about something... it doesn't get past your Regional Vice President. All this for $7.25 an hour. Criminal, un-moral, worst company I've ever worked for.

1.0
May 8, 2012
Recommend
CEO approval
Business Outlook

Pros

*Become knowledgeable in fine mens clothing *Decent benefits

Cons

Well, where do I start? Company refuses to give raises, No matter how good of an employee you are, they tell you to sell more and expect you to turn a profit when the sales make it impossible to do so. Commission rate should be changed for buy one get two sales. 12 hour mandatory shifts during the holidays. We are threatened when a single complaint is made, then threatened when we do what we need to do to avoid a customer complaint. Everything we do is seen as lose/lose by corporate. Because of the platinum service standard, we are forced to return worn and soiled clothing, then lose our bonus because those items need to be damaged out. People were fired for not coming into work when the roads were closed due to severe weather conditions...I can go on and on.....

Viewing 7 - 9 of 1,198 Reviews

Glassdoor has 1,235 JoS. A. Bank reviews submitted anonymously by JoS. A. Bank employees. Read employee reviews and ratings on Glassdoor to decide if JoS. A. Bank is right for you.