3.0
Oct 16, 2021
Lots of learning and training but burnout quickly
Current employee, more than 1 year
Toronto, ON
Recommend
CEO approval
Business Outlook
Pros
1.You need an engineering/technical background to do the job. You get training necessary for the job. It’s not perfect but at least you don’t have to worry about not knowing what to do 2. Interview was stress free 3.depending on the team leader, you will get loads of encouragement
Cons
1.Too much micro management,-every aspect is tracked, from how long you are on a call, to how long you stay between calls 2.because the company has US and Canadian clients, the only holidays you won’t need to get approval for are Christmas and new year. 3.remuneration and benefits are not the best, which is why lots of employees leave causing more workload and stress for those staying and then those ones get overworked and the cycle repeats itself