Pros
Overall, great company culture and really cares about its people. Benefits and opportunities available, several great pluses. Almost all positions qualify for a discretionary* bonus, is the company hits certain targets, which is great. Took care of folks during Covid Shutdown for a time. VERY community oriented and supportive of charity, etc. GREAT tenure of like 17ish years; many folks have been there “forever”. Jordan’s is a caring company with a great reputation that it has earned thru hard work and dedication of its people. I can’t say enough good things about it. All companies have opportunities to improve, but Jordan’s is one that the pros outrank them.
Cons
Pay is good but not great. Culture between corp office and retail locations may vary; can be a positive but can also cause some minor challenges. It’s a professional sales and retail organization, so sales agents are very competitive and there’s a tendency by some to think that they receive preferential treatment which is not true, but the appearance causes some issues. The long tenure is great - but, can cause some issues if you want to advance quickly; since the turnover is low and tenure high, positions that provide growth opportunities really vary; if you aren’t in sales you either wait or jump to another position and then try to work way up in other ways. Pay raises and COLAs should not be limited to the “1-4%” and 4% should not be withheld just because “all people can grow” or “no such thing as perfect”. I know there was talk of changing the system and MAYBE it has changed but that was contention point heard about; it should be based on comparative to self and others, as well as balanced with goals, growth, potential, work, etc; meaning that there should be plenty of “4s or 5s”. Clarification - the process for eval is different for each department, there was talk of making it simpler before leaving and making the COLA or Merit process cleaner and more consistent, but that was one thing that was a chance to improve. Everyone has same review date based on financial year, it’s given in spring. So if you start you may not have your review until later.