Journeys Manager In Training (MIT) reviews

2.6

11% would recommend to a friend

(21 total reviews)
avatar

Andy Gray

17% approve of CEO

1% positive business outlook

Manager In Training MIT employees have rated Journeys with 2.6 out of 5 stars, based on 21 company reviews on Glassdoor. This indicates that most Manager In Training MIT professionals have an average working experience there. Journeys is rated 26% below average by Manager In Training MIT professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

21 reviews
2.0
Oct 10, 2024
Recommend
CEO approval
Business Outlook

Pros

40% Discount on shoes for yourself (ability to share it with friends and family if in Sales Lead or higher position). Potentially gaining experience with retail, learning customer service. Okay-ish side job if you need spare spending money. Weekly Pay. Standard benefits.

Cons

They do not talk about pay and while you are given the option to ask what rate of pay you want, it almost always has to get sent to upper out-of-state management to get approved. Pay is not great regardless of the position even if you work well / perform well/ work for a long time. It is NOT Enough IF you are attempting to make bills. It also isn't ever fully explained properly once you go into higher positions. For the commission earnings employees they say you “can make your paychecks as big as you want” this means you WILL have to be constantly attending to customers and trying to push to make huge transactions, (on top of trying to make sure you keep your metrics up with selling additional categories of items for you and the stores metrics which isn't always possible regardless of how good your customer service is) that doesn't ever seem to be much actually added onto your paycheck. Trying to negotiate higher pay for starting with the job is next to impossible, unless you've been scouted for a position and they really actually want you. Most “employee recognition” feels like an “atta boy/girl”, you are expected to drop everything to tend to customers, which while not inherently bad you are effectively jumping down customer's throats trying to sell them additional items. How it's taught comes across as very harsh and can make you and the customer feel uncomfortable, especially more so if the customer just walked in. Which can be difficult especially for someone with next to no previous experience with retail in general. Previous experience with other similar style jobs doesn't seem to ever be taken into account / acknowledged unless you were scouted for specific reasons.

avatar
Journeys Response
1y
Thank you so much for leaving a review. If you would like to share more details regarding your experience with us, please email us at journeyssocial@journeys.com.
4.0
May 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Commission pay and 40% discount

Cons

Full time is 45 hours so hard work life balance Randomized schedule Runs a small staff so time off is hard

avatar
Journeys Response
2y
Thanks for sharing your review! We strive to make the best work environment possible and appreciate your feedback.
3.0
Oct 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Great discounts, typically good coworkers, friendly environment.

Cons

Poor pay for management and associates High quotas for selling accessories Scheduling is terrible in the fall.

avatar
Journeys Response
2y
Thank you for your input. If you would like to share anything else with us about your experience, please send an email to journeyssocial@journeys.com.
Viewing 4 - 6 of 21 Reviews

Glassdoor has 3,623 Journeys reviews submitted anonymously by Journeys employees. Read employee reviews and ratings on Glassdoor to decide if Journeys is right for you.