Is Journeys a good company to work for?

Journeys has an overall rating of 3.0 out of 5, based on over 3,623 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 42% of employees would recommend working at Journeys to a friend and 28% have a positive outlook for the business. The best reviews about Journeys have been left by employees working as ASM (Area Sales Manager) , District Sales Manager and District Training Manager .

Does Journeys pay their employees well?

According to anonymously submitted Glassdoor reviews, Journeys employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Journeys. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Journeys?

42% of Journeys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Journeys 2.6 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Journeys?

Sales Associate (1018) , Store Manager (372) , Co-Manager (191) , Sales Lead (187) , Retail Sales Associate (156) , Assistant Manager (117) , Part Time Sales Associate (93) , Manager (88) , Co Manager (66) , Key Holder (33) , Sales Associate/Cashier (32) , Sales (29) , ASM (Area Sales Manager) (27) , Sales Representative (23) , Retail Store Manager (22)

What are the pros of working at Journeys according to real employee reviews?

"There are so many great people for you to learn from if you only speak up and put forth the effort." ((in 180 reviews)); "Friendly and nice coworkers" ((in 138 reviews)); "Fun work environment to be in and kind co workers who want to help you also a sweet" ((in 103 reviews)); "Great discount and fun environment to work in opportunity to grow" ((in 46 reviews)); "great environment and people best working experience i’ve had" ((in 45 reviews))

What are the cons of working at Journeys according to real employee reviews?

"You will not be rewarded for your hard work and the pay is very low." ((in 541 reviews)); "Bad Managers that were not professional in talking to their workers" ((in 220 reviews)); "Long hours not enough pay" ((in 169 reviews)); "Sales oriented job but no commission until in management Only fruitful when business is busy." ((in 105 reviews)); "Upper management does not care about their workers in the slightest." ((in 87 reviews))

What are the top reviewed Journeys locations?

Nashville , Houston , New York , Atlanta , Pittsburgh , Orlando , Chicago , Dallas , San Antonio , Los Angeles , Indianapolis , Philadelphia , Phoenix , Miami , Tampa , Buford , Saint Louis , Charlotte , Las Vegas , Raleigh , Memphis , Cincinnati , Richmond , Greensboro , Austin , Buffalo , Albuquerque , Frisco , San Diego , Seattle

Journeys reviews

3.0

42% would recommend to a friend

(3,570 total reviews)

Andy Gray

49% approve of CEO

28% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.2

Culture & values

2.8

Career opportunities

2.6

Work/Life balance

2.6

Senior management

2.3

Compensation and benefits

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Mar 17, 2011

Fun but not even close to being a career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-The discount -The product -I loved working with the people that would come in, really down to earth customers, with cool personalities. - Would be great for a first job.

Cons

The amount of stress that went into this job for 7.25 was nothing. you would get paid 7.25 or commission depending on which was more for you that week. and there was NO way of getting a raise. Getting a raise is "selling more" but when there is no one in the mall, or you are doing stock for your whole shift, thats really really hard. The stress the managers put on us employees with sales goals, SOPs and their expectations was outrageous. No way for a carreer Every manager i met there was not even 21 years old, and had no experience.

1.0

Dec 14, 2010

Ridiculous

Co manager

Recommend

CEO approval

Business Outlook

Pros

I wish I was able to say something positive about this company. I got a discount and that was nice, other than that there is NOTHING

Cons

I worked closed to 120 hours every two weeks for about a $600 paycheck. I was constantly stressed out and also forced to work 12 hour days about 3 times a week. The stock room was insane and half my job consisted of trying to reorganize the room 2 times a week just to fit more shoes. Our store was falling apart and of course, selling socks was more important than the dingy carpet. Go figure. Oh and I was also promised my own store along with the other assistant manager-- lets see if that ever happened. Take your guess. I wasted 3 years of my life at this joke of a job. Good for starving hippies maybe.

3.0

Nov 5, 2010

Journeys

Store manager

Recommend

CEO approval

Business Outlook

Pros

Fun atmosphere, interaction with different demographics, laid back environment, quick promotion, diverse employees, opportunity to climb corporate later, young and stylish vibe.

Cons

Overworked, underpaid and under-appreciated towards the management from higher up.

Viewing 3565 - 3567 of 3,570 Reviews

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Journeys reviews

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Fun but not even close to being a career

Ridiculous

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