Is Journeys a good company to work for?

Journeys has an overall rating of 3.0 out of 5, based on over 3,623 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 42% of employees would recommend working at Journeys to a friend and 28% have a positive outlook for the business. The best reviews about Journeys have been left by employees working as ASM (Area Sales Manager) , District Sales Manager and District Training Manager .

Does Journeys pay their employees well?

According to anonymously submitted Glassdoor reviews, Journeys employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Journeys. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Journeys?

42% of Journeys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Journeys 2.6 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Journeys?

Sales Associate (1018) , Store Manager (372) , Co-Manager (191) , Sales Lead (187) , Retail Sales Associate (156) , Assistant Manager (117) , Part Time Sales Associate (93) , Manager (88) , Co Manager (66) , Key Holder (32) , Sales Associate/Cashier (32) , Sales (29) , ASM (Area Sales Manager) (27) , Sales Representative (23) , Retail Store Manager (22)

What are the pros of working at Journeys according to real employee reviews?

"There are so many great people for you to learn from if you only speak up and put forth the effort." ((in 182 reviews)); "Pretty laid back and great coworkers depending where you are located!" ((in 142 reviews)); "Fun work environment to be in and kind co workers who want to help you also a sweet" ((in 102 reviews)); "Good people, fun environment to work in." ((in 47 reviews)); "Enjoyable environment and friendly staff" ((in 47 reviews))

What are the cons of working at Journeys according to real employee reviews?

"You will not be rewarded for your hard work and the pay is very low." ((in 534 reviews)); "Bad Managers that were not professional in talking to their workers" ((in 214 reviews)); "Long hours not enough pay" ((in 176 reviews)); "Sales oriented job but no commission until in management Only fruitful when business is busy." ((in 106 reviews)); "Upper management does not care about their workers in the slightest." ((in 88 reviews))

What are the top reviewed Journeys locations?

Nashville , Houston , New York , Atlanta , Pittsburgh , Orlando , Chicago , Dallas , San Antonio , Los Angeles , Indianapolis , Philadelphia , Phoenix , Miami , Tampa , Buford , Saint Louis , Charlotte , Las Vegas , Raleigh , Memphis , Cincinnati , Richmond , Greensboro , Austin , Buffalo , Albuquerque , Frisco , San Diego , Seattle

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Journeys

Journeys reviews

3.0

42% would recommend to a friend

(3,570 total reviews)

Andy Gray

49% approve of CEO

28% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.2

Culture & values

2.8

Career opportunities

2.6

Work/Life balance

2.6

Senior management

2.3

Compensation and benefits

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Jun 22, 2026

Great team, but metrics can be overwhelming

Sales lead

Recommend

CEO approval

Business Outlook

Pros

Great team, okay pay, great place in the mall

Cons

Heavy metrics including for monthly and annually reviews

Journeys Response

Thank you for sharing your review! We truly appreciate your feedback!

2.0

Jun 16, 2026

Great coworkers but pay and benefits are lacking

Part time sales associate

Recommend

CEO approval

Business Outlook

Pros

Cool people to work with, good discount.

Cons

Horrible pay as most employees are high schoolers or in college. No benefits.

Journeys Response

1mo

Thank you for taking the time to share your review. We greatly appreciate your feedback!

3.0

Jun 13, 2026

Great job, poor pay

Store manager

Recommend

CEO approval

Business Outlook

Pros

- Advancement opportunities - Variety of customers - Team bonding

Cons

- Pay - Favoritism - Lack of work/life balance

Journeys Response

1mo

Thank you for sharing your review. We greatly appreciate your feedback.

Viewing 7 - 9 of 3,570 Reviews

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Jobs at Journeys

Part-Time Sales Associate

Part-Time Sales Associate

Part-Time Sales Associate

Part-Time Sales Associate

Part-Time Sales Associate