Is Justworks a good company to work for?

Justworks has an overall rating of 3.1 out of 5, based on over 567 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 42% of employees would recommend working at Justworks to a friend and 38% have a positive outlook for the business. The best reviews about Justworks have been left by employees working as Account Manager , Manager and Sales .

Does Justworks pay their employees well?

According to anonymously submitted Glassdoor reviews, Justworks employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Justworks. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Justworks?

42% of Justworks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Justworks 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Justworks?

Account Executive (61) , Account Manager (19) , Software Engineer (17) , Sales (16) , Sales Development Representative (SDR) (15) , Manager (14) , Customer Success Representative (12) , Senior Software Engineer (12) , Customer Service Representative (11) , Customer Success (11) , Sales Development Associate (11) , Customer Success Manager (9) , Analyst (8) , Customer Success Manager (CSM) (6) , Product Manager (6)

What are the pros of working at Justworks according to real employee reviews?

"Most people are great and everyones intelligent." ((in 74 reviews)); "The culture is great and there's definitely the "work hard play hard" mentality." ((in 64 reviews)); "Great benefits and company events." ((in 38 reviews)); "Great Office Accommodatations" ((in 28 reviews)); "Majority of coworkers are great people" ((in 24 reviews))

What are the cons of working at Justworks according to real employee reviews?

"In recent months in sales dev te sales managers have instituted a policy of 2 down months and you're canned." ((in 33 reviews)); "Middle management stereotypes everywhere, you'd want people to do real work rather than faking work." ((in 30 reviews)); "Extremely low pay for “entry level” support rep positions." ((in 24 reviews)); "The sheer number of AE's occupying seats are pretty fully staffed and it's a seasonal environment with 3/4 of revenue coming in quarter 4) Also the sales associate role was just created to keep SDA's at bay as they move to AE. Basically a 4 month training role so make sure to set realistic expectations" ((in 11 reviews)); "The salary is a little low compared to what I have seen." ((in 10 reviews))

What are employees saying about Justworks layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Justworks layoffs and their outlook for job security at Justworks in 2026.

What are the top reviewed Justworks locations?

New York , San Francisco , Chicago , Brooklyn , Staten Island , Chelsea , Florida , Raleigh , Austin , Dallas , Cincinnati , Los Angeles , San Diego , Manchester , Denver , Philadelphia , Miami , Tampa , Macon

Justworks reviews

3.1

42% would recommend to a friend

(540 total reviews)

Michael Seckler

44% approve of CEO

38% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.3

Culture & values

3.0

Compensation and benefits

2.8

Career opportunities

2.6

Senior management

Justworks has an employee rating of 3.1 out of 5 stars, based on 540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Justworks employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

540 reviews

2.0

May 20, 2026

Flexibility and perks overshadowed by instability and confusion

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

flexible wlb, 2-3 days in the office a week, good office and cool snacks and events

Cons

Changing priorities leading to randomized layoffs with little long-term clarity of strategy in mind. Even when things feel a bit more stable, things suddenly shift and hurts the culture in the org. There is also confusing expectations and lack of support from immediate team. Overall it feels like a sinking ship from when I started, and any time it feels like it's getting better, it doesn't.

1.0

May 14, 2026

Golden retriever kinda company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Chill WLB - Nice coworkers - Less feudal than a corp - Free tokens

Cons

- No growth opportunities - Micromanaging leaders and managers who gaslight - Mid, chaotic tech - where your brain and resume go to die - Poor business outlook due to macro and market headwinds - Poor pay

5.0

Apr 11, 2026

Solid Gig

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Justworks does a good job creating a genuinely supportive and collaborative environment. People are approachable, and there’s a noticeable emphasis on helping employees succeed, not just perform. Leadership communicates regularly and makes an effort to keep teams informed about company direction. The work itself feels meaningful, especially if you care about supporting small businesses. There are also solid benefits and a level of flexibility that makes day-to-day work manageable.

Cons

Like many growing companies, priorities can shift and not everything is always perfectly defined. Some teams may experience periods where processes are still being figured out, which can slow things down. Career growth paths can vary depending on the team and manager, so it may require some initiative to navigate.

Viewing 16 - 18 of 540 Reviews

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Jobs at Justworks

Social Media Marketing Manager

Head of Pricing and Packaging, PMM

Senior Events Marketing Strategist

Senior Product Marketing Manager, Pricing & Packaging

Justworks

Justworks reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Flexibility and perks overshadowed by instability and confusion

Golden retriever kinda company

Solid Gig

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