KFC Customer Service Representative CSR reviews

4.3

95% would recommend to a friend

(16 total reviews)
avatar

Sabir Sami

99% approve of CEO

91% positive business outlook

Customer Service Representative (CSR) employees have rated KFC with 4.3 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. KFC is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

16 reviews
5.0
Jun 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Eat kfc (if I like it!)

Cons

Crazy place dunnville…. The place gets hammered in the summer from “out of towners) so if it’s a summer job I’d stay clear of this place!

1.0
Jan 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Pretty decent pay, decent hours, there is plenty of opportunities with KFC to grow and have a career just not at the location in Madison NC, and all the customer reviews would tell you how ugly they are to customers and newer employees

Cons

Rude and self centered employees, even the managers are rude, very rude to customers

Viewing 10 - 12 of 16 Reviews

Glassdoor has 18,266 KFC reviews submitted anonymously by KFC employees. Read employee reviews and ratings on Glassdoor to decide if KFC is right for you.