KLDiscovery reviews

3.4

57% would recommend to a friend

(246 total reviews)
avatar

Lou Paglia

42% approve of CEO

44% positive business outlook

KLDiscovery has an employee rating of 3.4 out of 5 stars, based on 246 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KLDiscovery employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

246 reviews
4.0
Nov 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Work week days mon-fri Off on holidays

Cons

Got off late on some days

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KLDiscovery Response
2y
Thank you for your review and the time invested to provide your insights! We believe work-life integration is important in supporting our people to thrive at KLDiscovery. We offer flexibility in work schedules to support all types of positions to include remote, hybrid and on-site work schedules to help our people optimize their work-life balance. We’re happy to hear our cultural values had a positive impact on your experience!
2.0
Nov 6, 2023

Not a great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Met some very nice colleagues

Cons

Micromanagement from senior managers can be very toxic

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KLDiscovery Response
2y
We are sorry to hear this was your experience. KLD employees are always welcome to reach out to leaders or the HR Team to discuss concerns and conflicts in any part of our organization. We value all our people and invest in the Employee Experience in various ways. Our Cultural Values include Team, Availability & Connectivity, and Urgency & Productivity. We strive to work together as one KLD team in a humble, hungry, and smart way to deliver the best services and product to our clients each day. We are not perfect and sometimes the balance may be off, however we always want to work together to get it right for our people. We commit to investing in continuing to ensure the wellbeing of everyone who works with KLDiscovery. Thank you for taking the time to provide your comments about your experience. We will take this seriously and use this to make sure we are always doing our best for people.
2.0
Oct 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Mostly very nice people working at KLD who are happy to help. Interesting subject matter with lots of potential. Given space and time to learn initially

Cons

Little support from management, role not as described in interview process, people working on silos, favouritism blatant. Poor reputation in the legal market making it difficult to sell. Painfully Americanised

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KLDiscovery Response
2y
Thank you for your review and the time invested to share your perspectives. We strive to provide the best possible experience for our people, but sometimes we don’t get it right. Our goal is to understand what doesn’t work well and to find ways to make it better in the future! We take your feedback seriously as we work toward positive changes that improve our employee experience to make this better going forward. Thanks again for your feedback, always appreciated.
Viewing 61 - 63 of 246 Reviews

Glassdoor has 356 KLDiscovery reviews submitted anonymously by KLDiscovery employees. Read employee reviews and ratings on Glassdoor to decide if KLDiscovery is right for you.