KLDiscovery reviews

3.4

57% would recommend to a friend

(246 total reviews)
avatar

Lou Paglia

42% approve of CEO

44% positive business outlook

KLDiscovery has an employee rating of 3.4 out of 5 stars, based on 246 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KLDiscovery employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

246 reviews
3.0
Apr 23, 2015

Dysfunctional, but large potential

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Depending on who you report to, you could be a major part of process improvement and driving change. There is never a lack of challenge and improvements needed.

Cons

eDiscovery is often managed more by the customer than your leadership team. Be ready to be forced into ridiculous processes that are only implemented to address one off situations and never address root causes of problems. Leadership is not on the same page and with the recent acquisition by LDiscovery, the operation is very "Fly by the seat of your pants". Don't expect the company to be loyal to you. They are only focused on driving revenue and will cut you loose regardless of your contribution. Also expect 60-70 hour work weeks a majority of the time and checking your work email every 15 minutes even when not at work.

2.0
May 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home Pay is ok

Cons

Micromanaging Drama Job Stealing people No work life balance No sense of direction

avatar
KLDiscovery Response
11mo
Thank you for your review and the time invested to share your perspectives. We strive to provide the best experience possible for our people but sometimes we don’t get it right. Our goal is to understand what doesn’t work well and to find ways to make it better in the future. Thanks again for your time.
3.0
Sep 13, 2022

Independent Work

Recommend
CEO approval
Business Outlook

Pros

- Independence - managers / senior analysts let you breathe + usually available to help - Most coworkers are friendly & helpful - The work itself isn't as mind-numbing as IT work tends to be in my experience - Lots of employees who have been with the company a long time

Cons

- Work is still a bit dull, it's really IT rather than Data Analysis but e-discovery companies mostly call it it that for whatever reason - Not much individual guidance / mentorship and too-short training period - Company tech is generally new and works well but some software/services are noticeably dated and glitchy, billing in particular

Viewing 79 - 81 of 246 Reviews

Glassdoor has 356 KLDiscovery reviews submitted anonymously by KLDiscovery employees. Read employee reviews and ratings on Glassdoor to decide if KLDiscovery is right for you.