KLDiscovery reviews

3.4

56% would recommend to a friend

(39 total reviews)
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Lou Paglia

41% approve of CEO

44% positive business outlook

Reviews by job title

39 reviews

Reviews about "Compensation"

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5.0
Sep 29, 2022
Recommend
CEO approval
Business Outlook

Pros

new technologies abilities nice atmosphere

Cons

low salaries for all the positions very big rotation

4.0
Sep 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Clear and effective job tracking accessible to all teams which makes understanding the status of a job request and case history easy to determine. Good internal reporting that ensures defensibility and clear data tracking/chain of custody records. Knowledgeable staff members across departments that are generally willing to help out and communicate to solve issues. Full Relativity Support team is available but not required to get all tasks done. Good time off and benefit offerings.

Cons

No clear track for promotion. Pay could be better and more recognition/incentive could be offered to staff that consistently go above and beyond. Difficult to schedule time off due to need to arrange coverage for heavy case loads. Could benefit from creating project teams rather than assign cases to a single PM—this would decrease stress and improve work life balance. Training/onboarding could be improved and a project team set up would ensure better and more consistent utilization of junior employees. Little to no training provided to managers and heavy caseloads leave less time for management to lead their team members the most effectively. Vendor mindset leads clients to intensify their demands. Relationship managers should do more to set reasonable expectations.

2.0
Apr 19, 2022

Good people, demanding job

Recommend
CEO approval
Business Outlook

Pros

Much of the staff is professional and friendly to work with. Pay is good.

Cons

Many cutbacks to employee perks after going public. Demanding hours but they are upfront about this expectation. A very difficult workload to sustain. The operation has scaled a lot and management does work to make changes and improvements but it takes time.

Viewing 16 - 18 of 39 Reviews

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