Kaiser Permanente reviews

3.8

69% would recommend to a friend

(14,828 total reviews)
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Gregory Adams

54% approve of CEO

62% positive business outlook

Kaiser Permanente has an employee rating of 3.8 out of 5 stars, based on 14,828 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaiser Permanente employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

15K reviews
4.0
Apr 30, 2010

Competitive pay, high patient-satisfaction ratings

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Kaiser Permanente offers competitive salaries. Many jobs at Kaiser are union-protected, so this provides job security. The organization strives to provide outstanding customer service, and every year Kaiser receives high ratings in patient satisfaction from its members.

Cons

The downside to the union protection is that there are also many incompetent or lazy employees who would have been fired if it weren't for the unions, but these same employees still hang around as your co-workers, collection paycheck without doing much.

3.0
Apr 24, 2010
Recommend
CEO approval
Business Outlook

Pros

- For the most part they have very caring doctors, who respect case management. - If the supervisor likes you getting time off & flexibility with hours (for appointments, etc) is no problem. - Benefits are ok. -Salary is ok

Cons

-Upper management is all over the place with ways to save the company & out of touch, causing for mistakes to be made. Example: They thought they could do without the advice nurses at the regional office and fired them all. Only to come back 3 months later to say what a horrible mistake. They then had to hire all new people for all those advice nurse positions. -Middle management is a joke. They have no clue and sadly don't want one. They only care about making themselves look good at the cost of their staff. They can only get these positions if they are drones and feed their staff whatever they are instructed to. - They are constently justifying adding more work based on hysterics or someone else not wanting to do it by saying just be glad you have job. -Contracts not made with educated thought processes. -Middle management can be very retaliatory if you don't agree or ask too many questions. -Execs & top-mid range management got their bonuses for the great year the staff were praised for being responsible for, but staff was told we would not be getting bonuses or raises. Some staff were told the likely hood was poor, and then the time for bonuses & raises came & went with not even an acknowledgement.

3.0
Apr 19, 2010
Recommend
CEO approval
Business Outlook

Pros

- great benefits, decent pay - really good people who care about health care - for self-starters, if you find a manager who supports you, there is lots of room for growth - Lots of resources

Cons

- big, decentralized company with many "old-school" employees who can hinder innovation - Still some protective fifedoms that make it hard to get neccessary tasks done - Poor performance not dealt with well, shifting the burden to high-performers

Viewing 14554 - 14556 of 14,828 Reviews

Glassdoor has 16,846 Kaiser Permanente reviews submitted anonymously by Kaiser Permanente employees. Read employee reviews and ratings on Glassdoor to decide if Kaiser Permanente is right for you.