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      Kaplan

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      Kaplan reviews

      3.6

      66% would recommend to a friend

      (2,588 total reviews)

      Andrew S. Rosen

      77% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      Kaplan has an employee rating of 3.6 out of 5 stars, based on 2,588 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaplan employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

      Reviews by job title

      3K reviews
      3.0
      Mar 31, 2009

      Kaplan great to work for, if you are NOT a salesperson or "Admissions Adviser."

      Student peer advsing program
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are not one of the salespeople pushed to meet a quota for new students signed up, Kaplan iexcels in every other way, the teachers are compentent, well-credentialed, some are less than enthusiastic sometimes, but they are about 80% of the time great to learn from. Fellow students are pretty respectful and there is often a lot of camraderie that develops. EVEN PART TIME EMPLOYEES LIKE ME ARE OFFERED HEALTH CARE THROUGH AETNA, ALThOUGH IT CAN BE A BIT EXPENSIVE, IT IS NICE TO AT LEAST HAVE THE OPTION AS A PART-TIMER FOR COVERAGE, BOTH FOR MYSELF AND FOR MY SPOUSE!

      Cons

      I have been a Peer student Advisor for a year and they have not given me a raise even though I have high marks for performance. There is a lot of mid-and low-level turnover in employees, they often do not make clear when you can expect cost-of-living or merit-based pay increases.

      4.0
      Mar 24, 2009

      Great place to work for 20-somethings

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Kaplan is full of young, smart and hard-working people. Because it is such a large company, there are lots of opportunities for movement between divisions so it's a great place for someone in his/her early to mid-20s. Also, because the company is focused on all levels of education (elementary through college), there's always something big happening that keeps things interesting.

      Cons

      The size of the company has its downsides as well - namely, that there people are Kaplan who have been there forever and seem to somehow be protected. Also, the workload tends to get overwhelming because the company always seems to be understaffed.

      2.0
      Mar 19, 2009

      Not ideal for long-term career

      Center manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The success stories! When a student has an amazing score increase and gets into the program of their choice, it validates what we do. The staff I work with are, for the most part, really interested in doing what they can to help our students get to the next level. I have a considerable amount of freedom in my job to be creative in how I plan, execute, and solve problems. I don't have a direct supervisor on-site, so there is quite a bit of flexibility and independence in my work day, and I can work from home if I need to.

      Cons

      The pay is terrible. In terms of career advancement, moving up is difficult without either devoting your entire life to Kaplan, and/or uprooting your whole life and moving locations. We are constantly understaffed - the amount of work far exceeds the number of staff to complete it. Turnover is very high in field positions. The results that are expected are unrealistic in light of the resources provided. Resources are not distributed equally, and there is not much offered in the way of incentive for accomplishing goals/results. Recent changes have all but eliminated the chance to receive a bonus and/or an annual raise.

      Viewing 2539 - 2541 of 2,588 Reviews
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      ReviewsKaplan reviews

      Glassdoor has 2,794 Kaplan reviews submitted anonymously by Kaplan employees. Read employee reviews and ratings on Glassdoor to decide if Kaplan is right for you.