Kaseya reviews

3.7

70% would recommend to a friend

(2,393 total reviews)

Rania Succar

57% approve of CEO

69% positive business outlook

Kaseya has an employee rating of 3.7 out of 5 stars, based on 2,393 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaseya employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Mar 24, 2018

Customer Success

Recommend
CEO approval
Business Outlook

Pros

- Good Initial Software/SAAS Job. - Placed in Brickell, good office, free snacks. - Get valuable face time with upper management. - Willing to fix broken processes once they realize it. - Opportunities to shape a fast growing company. - You can get years' worth of experience in just months if you can make it. - Free parking and flexible vacation schedule.

Cons

- They will promise you they will make things right if they are messed up, instead of actually just doing it right the first time. - Low pay for the amount of work given. - No work/life balance. - Expected to work overtime with no commensurate pay. - Training leaves you with lack of foundational skills to do the job and there is no continued training. - Commission plan is broken and constantly changing. Can never seem to make the money that is promised when hired. - Leadership changes constantly, which results in process and team changes almost weekly. This can be frustrating as you will get poor training on a new process and then once you have learned the new process it will have changed again. - Goals for the company and commission plan do not align with each other. Certain teams benefit more from commission than others. - Culture is not what is promised when you are hired. - Customers will disparage employees and management will roll over and give customers whatever they want to bring dollars in even though the billing system is so broken they don't even know how to tallyho owes them money.

1.0
Mar 22, 2018

Cutting Costs & Commission Payouts.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The sales people really gel together. And the base salary is good.

Cons

Current C Level are cutting costs. They are reducing commissions across the board. In previous years, you had a solid way to make $130k a year and more. Now with the commission plan in place, you may be lucky if you make $100k. And this is across the board. With their Account Management (CSX) and their new logo (NCA) . They turnover here is crazy. I have seen nor heard of so many people leaving or being fired. In the past 3 months, they have fired more people than they can hire. It's nuts.

5.0
Feb 1, 2018
Recommend
CEO approval
Business Outlook

Pros

You should be quick learner and great work culture. Management will help you in lot ways. Give a chance even though if you are not performing. As all organization competition is huge. If you perform well you will.move next level within in year and so.

Cons

I don't have any cons.....

Viewing 2287 - 2289 of 2,393 Reviews

Glassdoor has 2,458 Kaseya reviews submitted anonymously by Kaseya employees. Read employee reviews and ratings on Glassdoor to decide if Kaseya is right for you.