Kaseya reviews

3.7

70% would recommend to a friend

(2,388 total reviews)

Rania Succar

56% approve of CEO

70% positive business outlook

Kaseya has an employee rating of 3.7 out of 5 stars, based on 2,388 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaseya employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Jan 31, 2016

Change is good.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have to laugh as I read the reviews here. It's clear people who sound bitter are angry they were let go. Honestly, as a long time Kaseyan, I think it was about time. We had so many people that cared more about their paycheck than the work they do. I just wish we did this years ago. We were the dominant leader in this market and then seemed to stop fighting when the previous management came in with big dreams and little sense of business; we seem to be heading back to dominating our markets again with the new management. The way they cleaned house and replaced dead weight with talent that has interest in the work they do and know what they are doing, it's a refreshing change. Heck, we finally have a CTO holding us accountable and talks to us regularly instead of talking down at us when we screw up. I'm proud to be an engineer here again. And I'm happy to see all the hiring going on again and all the cool new work going on that customers can actually use.

Cons

I agree with the disgruntled dev in India. Just close India down. Morale seems low over there, and their performance isn't that stellar anyways. Move those positions back to North America. We have so much interesting work to do, and we could use more positive people tackling it instead of the negative nellies over there. While I'm happy the CTO is holding us accountable and setting metrics that we can follow to see positive progress in our work, honestly it seems the managers are more concerned with shipping product rather than following it. I'm cautiously optimistic now that we have a dedicated team on better test automation, but we need more of them. I see and hear the executives talking about positive change, but I think the managers need to be held accountable to ensure we do it. And the CTO needs to realize we can't change as quickly as he wants. Some of us have been here for years doing it this way. Habits are hard to break. Give us time to learn the new way. CEO uses "employee centric" as a buzzword, but I'm not confident he actually cares about the people under him. We were broken, and he's right to be suspect of us; but it looks like he targets good people because they made a mistake instead of using that as a teaching experience on what NOT to do. We will fail. Let us learn from it, grow and do better. Employee centric is a two way street. It's not about dollars. It's about feeling like our work matters, and that you see it. Give us a chance. When we make a mistake, let us own and fix it. Don't just write us off as unfixable. And remember that most of us weren't here a decade ago when a lot of the bad legacy code was built. Stop blaming us for it. Let us refactor it and be done with it.

5.0
Jan 31, 2016

New Management changes very positive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The new management changes at Kaseya are very good for the employees and the company. Some great changes include empowering the employees, recognizing talent and a strong customer focus. These basic elements alone should put the company on a fast track to an IPO. There is excitement within the employees with the company focus on growth and great customer traction.

Cons

Need to overcome pessimism from earlier missteps from previous management team.

1.0
Jan 14, 2016
Recommend
CEO approval
Business Outlook

Pros

They are handing out VP titles like candy to anyone left who will stick around and do the work of three people for the price of one.

Cons

This company has deep problems. The company is on its third leadership team in less than four years. The current exec team are "fixers" looking to secure the company's investor a quick exit. What's funny is their predecessors were supposed to be 'fixers" too and actually had good intentions. Unfortunately, they made a lot of missteps and ran out of time. But forget about the execs, what does this mean for the rank and file? It means that ordinary employees pay the price for Kaseya's long history of poor management in many ways: sales quotas that can't be met (bye bye commission), mind boggling workloads (bye bye family & friends), stress from constant uncertainty and irate customers (bye bye sleep and peace of mind), not to mention seemingly endless layoffs (bye bye paycheck and health insurance). Working here is simply a big risk. How much time do you want to spend worrying about whether your job will be cut next or what will happen to you when the place finally gets sold for its customer list?

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