Kelly Connect - Apple Care (not for me)
Pros
The only pros is a work at home..
Cons
1) Training is really vague, no practice during training with the system with diferent scenarios. 2) After training you start with somthing they called "ramp", ramp is basically receive calls with no practice of the system, no practice of the scenarios, with the team leader and other experience representative in the chat, that dont wotk and effective in that way. Im a experiece call center representative with a lot of years of experience and this is the first tims that I see this. 3) No benefits 4) No PTO 5) No vacations or sick days 6) You will work under contract and temp always, and Apple never will hire you. 7) Very Low pay, $10.00 an hour. 8) You need to pay the mouse, keyboard, training headset, work headset and ethernet cable for $150.00 dollars, they divide this in three payments. 9) If you dont have a phone service in your house, you need to request a phone line exclusive for work, and Kelly dont help you to pay the instalation and the monthly fee of the phone ( at your own expenses). 10) You need REALLY high speed internet ( at your own expenses). 11) I read that Kelly Connect have a very high turn over 12) You start full time (40 hours), but when you start in "production" gonna have less hours.