Kelly reviews

3.7

73% would recommend to a friend

(6,851 total reviews)
avatar

Chris Layden

83% approve of CEO

66% positive business outlook

Kelly has an employee rating of 3.7 out of 5 stars, based on 6,851 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kelly employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

7K reviews
3.0
May 29, 2014

fedex

Recommend
CEO approval
Business Outlook

Pros

was a job for a while

Cons

got another job soon after

1.0
May 29, 2014

Very Bad Apple Flex job

Recommend
CEO approval
Business Outlook

Pros

Home Based Technical support advisor for Apple's iOS devices. Learned a lot about Apple's products. Kelly provides access to a Books 24/7 which is nice and some very current business books are in the library.

Cons

The incredible lack of intelligence with the Kelly Services Organization. It begins with the inadequate training. However that is due to trainers who do not have a professional training background. As a result, the high expectations Apple has, (since of course we iPhone advisors do appear to be the "Voice" of Apple Inc.) are not always able to rationally explain to very upset customers Apple's policies. When those same customer fill out a survey that is negative. We advisors are considered responsible. Whereas in any other company all Managers would see that customers however upset they are cannot be "talked out of being angry" when they are over half right and in some cases absolutely right. But, advisors pay for it with a blemish on the record. This is the lowest paying job I ever had....And one where management was only too quick to condemn the negative surveys. Management says bring in more positive surveys...we are not allowed to inform customers about surveys. Truly ridiculous, The only job I have ever had that could be described as anti-Silicon Valley principles. I thought it could be interesting when I started even given low pay....however it became very tyrannical....Due to no professional managers

Viewing 6313 - 6315 of 6,851 Reviews

Glassdoor has 9,315 Kelly reviews submitted anonymously by Kelly employees. Read employee reviews and ratings on Glassdoor to decide if Kelly is right for you.