Question 1

Is Kelly a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at Kelly have rated their employer with 2.8 out of 5 stars in 227 Glassdoor reviews. This is a lower than average score with the overall rating of Kelly employees being 3.8 out of 5 stars. Search open Customer Service (CSR) Jobs at Kelly now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Kelly.

Question 2

Does Kelly pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at Kelly with 3.0 out of 5 stars based on 227 anonymously submitted employee reviews. This is 9.5% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Kelly.

Question 3

How happy are Customer Service (CSR) professionals working at Kelly?

Accepted Answer

33% of Customer Service (CSR) employees at Kelly would recommend their employer to a friend. This rating has increased by 119% in the past 12 months. Customer Service (CSR) professionals have also rated Kelly with a 2.7 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.6 rating for culture and values and 2.7 rating for career opportunities.

Question 4

What are the top reviewed jobs at Kelly?

Accepted Answer

Substitute Teacher (535), Recruiter (272), Customer Service Representative (213), Administrative Assistant (108), Interpreter (103), Technical Support (83), Technical Support Representative (73), Consultant (63), Lab Technician (61), Account Executive (51), Senior Recruiter (46), Contractor (44), Tech Support (42), Technical Support Advisor (41), Staffing Supervisor (40)

Question 5

What are the pros of working at Kelly according to real employee reviews?

Accepted Answer

"Good pay  starting off and a lot of potential for future promotions for those interested." ((in 592 reviews)); "In some areas work from home is great" ((in 483 reviews)); "I like the flexability of working from home when sick and the people I work with are great" ((in 233 reviews)); "The training was great and the pay was ok considering it is a temp agency." ((in 165 reviews)); "If you're looking for teaching experience and flexible hours or full" ((in 126 reviews))

Question 6

What are the cons of working at Kelly according to real employee reviews?

Accepted Answer

"No benefits for the first year so pregnant women only get 2 weeks off after having a baby." ((in 459 reviews)); "Poor management and zero knowledge of managerial responsibility" ((in 267 reviews)); "The salary is low and at the time recruiters used to work from 9 am to 8 pm without overtime pay." ((in 112 reviews)); "Poor communication: Town Halls where leadership talks at us and reads from prepared statements." ((in 87 reviews)); "Manager no raise rude extra" ((in 78 reviews))

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