Kemper Customer Service Representative CSR reviews

4.7

92% would recommend to a friend

(11 total reviews)

C. Thomas Evans, Jr.

Not enough data to show CEO approval

91% positive business outlook

Reviews by job title

11 reviews
5.0
Aug 19, 2024
Recommend
CEO approval
Business Outlook

Pros

The customer service hours of operation are excellent; the latest that we work is 8:00 CST. After logging out, I can still have family time. In-office rotation is required only once a week.

Cons

Not all of the departments have the same structure.

2.0
Oct 9, 2023
Recommend
CEO approval
Business Outlook

Pros

It's a job, not pay not great.

Cons

Training sucks, 1 week training then they expect you to look up answer in a manual. Managers expect you to first try look up answers in the manual then ask for help. You only get 5 seconds in between calls.

Viewing 1 - 3 of 11 Reviews

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