Is Kemper a good company to work for?

Kemper has an overall rating of 3.6 out of 5, based on over 2,447 reviews left anonymously by employees. This rating has been stable over the past 12 months. 66% of employees would recommend working at Kemper to a friend and 53% have a positive outlook for the business. The best reviews about Kemper have been left by employees working as District Manager , Claims Manager and Talent Acquisition Specialist .

Does Kemper pay their employees well?

According to anonymously submitted Glassdoor reviews, Kemper employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Kemper. This rating has been stable over the past 12 months.

How satisfied are employees working at Kemper?

66% of Kemper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Kemper 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Kemper?

Claims Adjuster (187) , Insurance Agent (46) , Customer Service Representative (45) , Manager (45) , Auto Liability Claims Adjuster (43) , Claims Adjuster Trainee (36) , Director (29) , Claims Manager (25) , Senior Manager (23) , Paralegal (22) , Total Loss Adjuster (22) , Auto Liability Adjuster (21) , FNOL Representative (20) , Auto Damage Appraiser (18) , Bodily Injury Claims Adjuster (18)

What are the pros of working at Kemper according to real employee reviews?

"Benefits was great and outstanding" ((in 230 reviews)); "Good pay if you work hard and have leads" ((in 136 reviews)); "Great people to work with and for!" ((in 123 reviews)); "The training is great and ongoing." ((in 83 reviews)); "Culture is great." ((in 83 reviews))

What are the cons of working at Kemper according to real employee reviews?

"Poor upper management." ((in 46 reviews)); "No bonuses and can take 6 months before raise to show up in your check after raise approval" ((in 40 reviews)); "There has been 2 massive layoffs in 6 months leaving hundreds of employees without jobs." ((in 29 reviews)); "Poor communication" ((in 17 reviews)); "Sometimes work load can be intense" ((in 14 reviews))

What are employees saying about Kemper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Kemper layoffs and their outlook for job security at Kemper in 2026.

What Kemper locations have received the highest employee ratings?

Glendale , Orlando , San Antonio , Anaheim , McAllen , Lake Mary , Doral , Henderson , Tampa , Alpharetta

Kemper reviews

3.6

66% would recommend to a friend

(2,362 total reviews)

C. Thomas Evans, Jr.

43% approve of CEO

53% positive business outlook

Ratings by category

3.8

Work/Life balance

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.6

Career opportunities

3.5

Culture & values

3.3

Senior management

Kemper has an employee rating of 3.6 out of 5 stars, based on 2,362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kemper employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Aug 23, 2017

Life Claims Adjuster

Life claims adjuster

Recommend

CEO approval

Business Outlook

Pros

PTO starts accruing upon hire date. Somewhat flexible work hours. Health insurance, vision, and dental offered and aren't totally unreasonable.

Cons

Do not pay well compared to other companies. Micro management. Does not require education higher than high school diploma, so you "get what you pay for" so-to-speak as far as employees go.

1.0

Jul 16, 2017

Public shaming of employees

Claims

Recommend

CEO approval

Business Outlook

Pros

Fun luncheons all the time. My supervisor is very nice. All of my co workers are pleasant. Good benefits Remote if you live too far from an office to make a reasonable commute.

Cons

After posting a company Wide email audit of adjuster claims including their name and department...picking apart such minute little details like not putting an apostrophe in "I've" when they have so much work they could never get it done in 50 plus hours a week I'm making every effort to take my 15 plus years in this industry and get the heck out. I know of 2 people who have been hospitalized in the last 60 days which I believe were stressed related because the expectation and volume is so out of touch with reality. No consistency. Weekly changes in how claims are handled. Ca claims not sure about other states. Oh don't forget the massive 1.5% raise when you've busted your tail trying to get the work done and you met or exceeded every category in your performance evaluation

1.0

Aug 7, 2024

This place is horrible

Bodily injury claims adjuster

Recommend

CEO approval

Business Outlook

Pros

I cant say there are any. They pulled everyone back into the office and eliminated remote workers

Cons

Town halls are like Maga rallies here! The president and CEO Joe Lacher Jr denying the pandemic in our past town hall, putting down the employees and saying things like “explicative” or get off the pot. Totally disrespectful. Don't work for this company.

Viewing 40 - 42 of 2,362 Reviews

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Kemper

Kemper reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Life Claims Adjuster

Public shaming of employees

This place is horrible

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