Kemper reviews

3.6

66% would recommend to a friend

(2,362 total reviews)

C. Thomas Evans, Jr.

43% approve of CEO

53% positive business outlook

Kemper has an employee rating of 3.6 out of 5 stars, based on 2,362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kemper employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Nov 4, 2018
Recommend
CEO approval
Business Outlook

Pros

Great co-workers and working hours

Cons

Unreasonable goals, rolling out new processes left and right without any input from supervisors and/or employees causing big confusion inter-departmental level, very minimal raises in light of increasing medical premiums, company is all about meeting numbers yet they don’t take care of their employees thus the very high turnover in workforce and declining level of customer service to their insureds.

3.0
Oct 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Kemper itself is a great company. Decent hours. Overtime opportunities. Fun staff. Performance awards and bonuses given. Lots of PTO.

Cons

High turnover. Lower pay scale. Slightly scripted calls. Some great supervisors, but one of them is really annoying and power hungry. Long hold times of 1-4 hours, which leads to upset callers. High expectations that get in the way of great customer service.

Viewing 55 - 57 of 2,362 Reviews

Glassdoor has 2,447 Kemper reviews submitted anonymously by Kemper employees. Read employee reviews and ratings on Glassdoor to decide if Kemper is right for you.