Is Kemper a good company to work for?

Kemper has an overall rating of 3.6 out of 5, based on over 2,447 reviews left anonymously by employees. This rating has been stable over the past 12 months. 66% of employees would recommend working at Kemper to a friend and 53% have a positive outlook for the business. The best reviews about Kemper have been left by employees working as District Manager , Claims Manager and Talent Acquisition Specialist .

Does Kemper pay their employees well?

According to anonymously submitted Glassdoor reviews, Kemper employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Kemper. This rating has been stable over the past 12 months.

How satisfied are employees working at Kemper?

66% of Kemper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Kemper 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Kemper?

Claims Adjuster (187) , Insurance Agent (46) , Customer Service Representative (45) , Manager (45) , Auto Liability Claims Adjuster (43) , Claims Adjuster Trainee (36) , Director (29) , Claims Manager (25) , Senior Manager (23) , Paralegal (22) , Total Loss Adjuster (22) , Auto Liability Adjuster (21) , FNOL Representative (20) , Auto Damage Appraiser (18) , Bodily Injury Claims Adjuster (18)

What are the pros of working at Kemper according to real employee reviews?

"Benefits was great and outstanding" ((in 233 reviews)); "There is a Good pay" ((in 132 reviews)); "Great people to work with and for" ((in 126 reviews)); "Training is great they teach you everything you need to know and in great detail." ((in 95 reviews)); "Good work life balance in general" ((in 78 reviews))

What are the cons of working at Kemper according to real employee reviews?

"Poor upper management." ((in 45 reviews)); "No bonuses and can take 6 months before raise to show up in your check after raise approval" ((in 43 reviews)); "Poor communication" ((in 16 reviews)); "high work load and when you take time off your work just piles up." ((in 15 reviews)); "Insurance is always changing, and it is a very fast paced environment." ((in 14 reviews))

What are employees saying about Kemper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Kemper layoffs and their outlook for job security at Kemper in 2026.

What Kemper locations have received the highest employee ratings?

Glendale , Orlando , San Antonio , Anaheim , McAllen , Lake Mary , Doral , Henderson , Tampa , Alpharetta

Kemper reviews

3.6

66% would recommend to a friend

(2,362 total reviews)

C. Thomas Evans, Jr.

43% approve of CEO

53% positive business outlook

Ratings by category

3.8

Work/Life balance

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.6

Career opportunities

3.5

Culture & values

3.3

Senior management

Kemper has an employee rating of 3.6 out of 5 stars, based on 2,362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kemper employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Sep 15, 2018

Management Incompetence

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The Stock Price is up.

Cons

In my 20 years in the work force, I have never seen such a mismanaged company. Projects started, then canceled. Consultants hired, then fired. On Shore to Off Shore to On Shore to Off shore. I forgot where Kemper was on this strategy when I left. New companies purchased without the employee base and infrastructure to support them. Major software systems purchased and then discontinued. Major functions moved from Chicago to Jacksonville to Offshore to Dallas to Off shore and then back to Chicago. Million dollar bonuses given to new executives while existing employees get no raises or bonuses due to "cost savings". Employees leaving left and right because management has not kept them apprised of long term plans. Under- market salaries. I know that for a fact because of the exposure I got when i was recently job searching. The satellite offices of Dallas, Jacksonville, and St. Louis mishandled during recent changes. The saddest part is that Executive Management seems unaware of all this while they continue to look for new companies to buy.

1.0

Jun 25, 2018

Claims Department

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people you work with (co-workers) are nice and friendly.

Cons

Very high turn-over with employees since morale is very low for these reasons: There is no career path in claims that people are frustrated since they do not know what they should do in order to get promoted. The only clear expectations provided are the consequences including termination if the unrealistic goals are not met by the adjusters. The claims department is currently a dead-end job unless you know someone from the top and you are not a minority. Upper management constantly provides "fake news" like compensation and spinning it. And yet, employees for the past few years have not received any pay increases. If one received a pay raise, that was only around 1% (keep in mind that other carriers are giving bonuses - don't expect bonuses at Kemper).

1.0

Jul 20, 2017

STAY FAR AWAY

Adjuster

Recommend

CEO approval

Business Outlook

Pros

Not many pros here. Most of the team level managers are nice and genuinely care. However some are promoted based on favoritism and have little to no previous management experience. As such they make for poor leaders.

Cons

One of the cheapest companies I've ever worked for. They cut corners everywhere they can. Everything from salary and raises to safety. Unrealistic goals and no incentives.

Viewing 58 - 60 of 2,362 Reviews

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Management Incompetence

Claims Department

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