Question 1

Is Kemper a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at Kemper have rated their employer with 4.3 out of 5 stars in 58 Glassdoor reviews. This is a higher than average score with the overall rating of Kemper employees being 3.5 out of 5 stars. Search open Customer Service (CSR) Jobs at Kemper now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Kemper.

Question 2

Does Kemper pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at Kemper with 4.6 out of 5 stars based on 58 anonymously submitted employee reviews. This is 24.4% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Kemper.

Question 3

How happy are Customer Service (CSR) professionals working at Kemper?

Accepted Answer

95% of Customer Service (CSR) employees at Kemper would recommend their employer to a friend. This rating has increased by 22% in the past 12 months. Customer Service (CSR) professionals have also rated Kemper with a 4.0 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.4 rating for culture and values and 3.9 rating for career opportunities.

Question 4

What are the top reviewed jobs at Kemper?

Accepted Answer

Claims Adjuster (189), Insurance Agent (46), Customer Service Representative (45), Manager (45), Auto Liability Claims Adjuster (43), Claims Adjuster Trainee (36), Director (29), Claims Manager (25), Paralegal (23), Senior Manager (23), Total Loss Adjuster (22), Auto Liability Adjuster (21), FNOL Representative (20), Auto Damage Appraiser (18), Bodily Injury Claims Adjuster (18)

Question 5

What are the pros of working at Kemper according to real employee reviews?

Accepted Answer

"And benefits are good but pricey" ((in 234 reviews)); "Good pay if you work hard and have leads" ((in 135 reviews)); "Great people to work with and for" ((in 118 reviews)); "The training is great and ongoing." ((in 87 reviews)); "Culture is great." ((in 79 reviews))

Question 6

What are the cons of working at Kemper according to real employee reviews?

Accepted Answer

"Poor upper management." ((in 45 reviews)); "There has been 2 massive layoffs in 6 months leaving hundreds of employees without jobs." ((in 36 reviews)); "No bonuses and can take 6 months before raise to show up in your check after raise approval" ((in 34 reviews)); "High work load, low pay, constantly changing process, they add more to your job but don't add to pay." ((in 17 reviews)); "Insurance is always changing, and it is a very fast paced environment." ((in 16 reviews))

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