Pros
Bi-monthly paycheck, set hours, decent benefits. Co-workers are great and helpful. A good out-of-college job. Fast paced environment makes the day go by fast.
Cons
I’ve been working for Infinity Insurance for 4 1/2 years. Prior to the Kemper acquisition, Infinity was a prospering company with incentives and a very comfortable place to work. Infinity was not perfect but offered opportunities for advancement or pay increases and incentives like end of the year bonuses, Infinity was very employee friendly. Once Kemper acquired Infinity, all of that went out the window. Upper management has made a lot of decisions that have only made the “worker bees” job more difficult. They cut all incentives and bonuses, and the work load has almost doubled but still, they raised the expectations making it nearly impossible to obtain a small raise which was their goal it seems. There is a lot of turn-over with the new employees and a lot of the good Infinity employees are now leaving. Even with Mandatory Overtime, the workload is ridiculous and stressful, they is zero appreciation and/or recognition for the hard working adjusters and appraisers that actually make things happen. They hardly promote based on work ethic or numbers, you have to know someone or rub elbows a lot to get a good chance . If you choose to work here just know it is a high paced environment, training is average at best! Your teammates are typically the best trainees and they don’t get paid for that and they are busy as hell, but they understand and will help. The managers are numbers driven and are puppets to upper management, so they don’t care much about the stress or workloads. Upper management is all about stock holders. The workers are last on the priory list and they feel you are simply replaceable. Btw they are hiring.