Is Kemper a good company to work for?

Kemper has an overall rating of 3.6 out of 5, based on over 2,449 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 65% of employees would recommend working at Kemper to a friend and 51% have a positive outlook for the business. The best reviews about Kemper have been left by employees working as District Manager , Claims Manager and Talent Acquisition Specialist .

Does Kemper pay their employees well?

According to anonymously submitted Glassdoor reviews, Kemper employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Kemper. This rating has been stable over the past 12 months.

How satisfied are employees working at Kemper?

65% of Kemper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Kemper 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Kemper?

Claims Adjuster (187) , Insurance Agent (46) , Customer Service Representative (45) , Manager (45) , Auto Liability Claims Adjuster (43) , Claims Adjuster Trainee (36) , Director (29) , Claims Manager (25) , Senior Manager (23) , Paralegal (22) , Total Loss Adjuster (22) , Auto Liability Adjuster (21) , FNOL Representative (20) , Auto Damage Appraiser (18) , Bodily Injury Claims Adjuster (18)

What are the pros of working at Kemper according to real employee reviews?

"And benefits are good but pricey" ((in 239 reviews)); "Good Pay but not for the unrealistic expectations" ((in 136 reviews)); "Great people to work with and for" ((in 114 reviews)); "The training is great and ongoing." ((in 91 reviews)); "Culture is great." ((in 81 reviews))

What are the cons of working at Kemper according to real employee reviews?

"Poor upper management." ((in 46 reviews)); "There are no bonuses nor raises when additional job requirements are added to employees workload." ((in 33 reviews)); "Poor training for the job and heavy work load but no overtime as promised" ((in 16 reviews)); "Poor communication" ((in 16 reviews)); "No real opportunity for advancement due to favoritism and excessive politics." ((in 8 reviews))

What are employees saying about Kemper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Kemper layoffs and their outlook for job security at Kemper in 2026.

What are the top reviewed Kemper locations?

Dallas , Birmingham , Chicago , Jacksonville , Cerritos , Phoenix , Miami , Chatsworth , Saint Louis , McAllen , Los Angeles , Doral , Henderson , Alpharetta , Lake Mary , Charlotte , Houston , Tampa , Tucson , Oklahoma City , Maryland Heights , Orlando , Austin , Atlanta , Downers Grove , Las Vegas , Moosic , San Antonio , Anaheim , San Jose

Kemper reviews

3.6

65% would recommend to a friend

(2,363 total reviews)

C. Thomas Evans, Jr.

37% approve of CEO

51% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Work/Life balance

3.6

Compensation and benefits

3.6

Career opportunities

3.5

Culture & values

3.3

Senior management

Kemper has an employee rating of 3.6 out of 5 stars, based on 2,363 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kemper employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jan 8, 2016

What is going on?? I bet management doesn't know.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people, as individuals, are smart, reliable, and hard-working. The main office is in the Loop. They have a pretty awesome sky deck. Work/life balance is awesome. The most I've ever worked was 9 hours in a day (this, of course, is coming from a company where 12 hours was the norm).

Cons

Nothing current is documented. Policies and procedures for how to do your job are (if found) usually 15 years old. It's a very "this is how we used to do it, so this is how we'll continue to do it" culture. I question some of Kemper's hiring practices considering mid-management is some of the worst managers I've ever reported to. Pay is not competitive.

Kemper Response

9y

Thank you for sharing your experience with Kemper. We wish you the best of luck in the future.

3.0

Nov 10, 2015

A company a bit behind on the times, slowly catching up...

Senior accountant

Recommend

CEO approval

Business Outlook

Pros

Strives for a professional work environment, slowly implements new business protocols, and fun employer-sponsored events.

Cons

Not up to date on most current technologies, poor management training, does not uphold to vision plan, company creed, or take profound pride in either.

1.0

Oct 13, 2022

Run don't walk.

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

I enjoyed the people that I worked with.

Cons

There is no room for advancement no matter the position because leadership likes to play office politics which is terrible for morale. Needs improvement & meets are standard for promotions while exceeds and exceptional team members are overlooked unless you are part of the "click". Salary is not aligned with industry standards for a company with "14 billion dollars" in assets. There is no structure and direction from "leadership". A constant change in direction every 60-90 days before any idea is thoroughly examined and tested. Just throw it out there and see what sticks mentality. You will have to do your job and 2-3 others on your team which will keep your desk disorganized. Super receive will be turned on with claims given to exceptional adjusters in order to slow your momentum. The overall culture in claims is atrocious.

Viewing 139 - 141 of 2,363 Reviews

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Kemper

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Reviews by job title

What is going on?? I bet management doesn't know.

A company a bit behind on the times, slowly catching up...

Run don't walk.

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