Kemper reviews

3.6

65% would recommend to a friend

(2,363 total reviews)

C. Thomas Evans, Jr.

37% approve of CEO

51% positive business outlook

Kemper has an employee rating of 3.6 out of 5 stars, based on 2,363 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kemper employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Nov 3, 2015

Stressful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Set own hours, sometimes and coworkers were nice.

Cons

Not allowed to have a life.

3.0
Oct 31, 2015
Recommend
CEO approval
Business Outlook

Pros

Commissions paid fairly quickly and some products can pay a large percentage

Cons

Almost no training at all. Leads are scarce, you have to call people who barely know you the company is, and there is no reimbursement whatsoever for expenses. You are completely self employed yet expected to react to management and upper management like an employee. Most of the sales agents lie about being independent agent (instead of captive) to get in the door.

1.0
Oct 28, 2015
Recommend
CEO approval
Business Outlook

Pros

pay, benefits, everyone in the dept (excluding supervisors & above) work well together as a family unit

Cons

Horrible work environment. Call center metrics are more important than employees. No empathy for employees. Treat staff like children, office environment is like a kindergarten. If you are not a "favorite" of an manager expect nothing positive. No direction for the company, can not cherry pick your customers. No room for advancement. Employees stressed to the max & overworked. Ridiculous quality program in which meaningless metrics are more important than if the customer was correctly helped & a positive customer experience. Always paranoid about who will be fired next. Poor training, employees learn as they go trial by fire with limited beginning knowledge. Supervisors will refuse to help when a customer issue is escalated.

Viewing 2218 - 2220 of 2,363 Reviews

Glassdoor has 2,449 Kemper reviews submitted anonymously by Kemper employees. Read employee reviews and ratings on Glassdoor to decide if Kemper is right for you.