Is Kemper a good company to work for?

Kemper has an overall rating of 3.6 out of 5, based on over 2,447 reviews left anonymously by employees. This rating has been stable over the past 12 months. 66% of employees would recommend working at Kemper to a friend and 53% have a positive outlook for the business. The best reviews about Kemper have been left by employees working as District Manager , Claims Manager and Talent Acquisition Specialist .

Does Kemper pay their employees well?

According to anonymously submitted Glassdoor reviews, Kemper employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Kemper. This rating has been stable over the past 12 months.

How satisfied are employees working at Kemper?

66% of Kemper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Kemper 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Kemper?

Claims Adjuster (187) , Insurance Agent (46) , Customer Service Representative (45) , Manager (45) , Auto Liability Claims Adjuster (43) , Claims Adjuster Trainee (36) , Director (29) , Claims Manager (25) , Senior Manager (23) , Paralegal (22) , Total Loss Adjuster (22) , Auto Liability Adjuster (21) , FNOL Representative (20) , Auto Damage Appraiser (18) , Bodily Injury Claims Adjuster (18)

What are the pros of working at Kemper according to real employee reviews?

"Benefits was great and outstanding" ((in 230 reviews)); "Good pay if you work hard and have leads" ((in 136 reviews)); "Great people to work with and for!" ((in 123 reviews)); "The training is great and ongoing." ((in 83 reviews)); "Culture is great." ((in 83 reviews))

What are the cons of working at Kemper according to real employee reviews?

"Poor upper management." ((in 46 reviews)); "No bonuses and can take 6 months before raise to show up in your check after raise approval" ((in 40 reviews)); "There has been 2 massive layoffs in 6 months leaving hundreds of employees without jobs." ((in 29 reviews)); "Poor communication" ((in 17 reviews)); "Sometimes work load can be intense" ((in 14 reviews))

What are employees saying about Kemper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Kemper layoffs and their outlook for job security at Kemper in 2026.

What Kemper locations have received the highest employee ratings?

Glendale , Orlando , San Antonio , Anaheim , McAllen , Lake Mary , Doral , Henderson , Tampa , Alpharetta

Kemper reviews

3.6

66% would recommend to a friend

(2,362 total reviews)

C. Thomas Evans, Jr.

43% approve of CEO

53% positive business outlook

Ratings by category

3.8

Work/Life balance

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.6

Career opportunities

3.5

Culture & values

3.3

Senior management

Kemper has an employee rating of 3.6 out of 5 stars, based on 2,362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kemper employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Mar 29, 2019

You will love it here if you enjoy over 130 exposures each month consistently

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Amount of paid holidays & PTO accrual. Competitive salary. Excellent on onboarding. $1000 match of HSA

Cons

Incredibly high volume- over 120 exposures each month for 1.5 yrs straight. Receive full claim load when you take PTO for 1 day. You only get taken off claims when you take 2 or more PTO days. Very high turnover...claims departments have been hiring non-stop for over 3 yrs. Dental plan has a $1500 max...that is not a max out of pocket...the plan only pays $1500 & it includes cleanings. Don't get a cavity or root canal or your year will be mostly out of pocket. Medical has very high deductibles. 20% copay after deductible is met. Since Kemper/Infinity merger has taken place, senior management has taken the worst from each company. Infinity lost their bonus. Kemper had 24 weeks of benefit deductions so the 2 months with 3 checks, there was 1 check with no benefit deductions. Now Kemper employees have benefit deductions on every check & the benefits are more expensive.

4.0

Mar 5, 2019

review

Material damage appraiser

Recommend

CEO approval

Business Outlook

Pros

Great people to work with, i would have liked to stay there

Cons

one day they tell us how well company is doing and they are going to be adding positions,hiring etc. THE VERY NEXT DAY THEY GOT RID OF THE ENTIRE UNIT

1.0

Feb 28, 2019

Horrible

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The Location and PTO are decent.

Cons

Claim system too slow and needs improvement. Very short staffed and most of the valuable employees have sought employment elsewhere due to how the company is currently ran. Employees were not receiving their paychecks on time. No regard for hard working employees and when the time comes, raises are not given. A lot of petty employees work at Kemper causing uncomfortable working environment for other employees and HR does not assist with most issues. Moral has drastically gone down over the years. Kemper has lost some dedicated hard working employees due to Kemper’s ignorance.

Viewing 25 - 27 of 2,362 Reviews

Jobs at Kemper

Office Clerk (Part-Time)

Office Clerk (Part-time)

Office Clerk (Part-Time)

Office Clerk (Part-Time)

Kemper

Kemper reviews

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Ratings by demographic groups

Reviews by job title

You will love it here if you enjoy over 130 exposures each month consistently

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Horrible

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