Kestra Financial reviews

Incompetent, horrible, rude, uncaring, management. Do not work here if you have an ounce of self respect.

Kestra is a broker-dealer who also provides software to their clients who are financial advisors. The concierge team is a call center for support with brokerage accounts and/or issues with their software. The software works but contantly has issues, and many callers are disgruntled. FA's are allowed to verbally abuse you on the phone with no consequences. Upper management is verry unsupportive. When asking questions they will blow you off with an FA on hold, disgruntled, wanting an answer that you cannot provide. This job could be done entirely from home but the company chooses to have us sit in small cubicles to be supervised and micromanaged like children. I wasn’t properly trained which was the first sign that I made a mistake in taking this job. Once you get acquainted you realize that everyone is unhappy at Kestra. Which is something I’ve never experienced in my 15 years.