Is KeyBank a good company to work for as a Bank Manager?

Bank Manager professionals working at KeyBank have rated their employer with 3.7 out of 5 stars in 446 Glassdoor reviews. This is a higher than average score with the overall rating of KeyBank employees being 3.6 out of 5 stars. Search open Bank Manager Jobs at KeyBank now and start preparing for your job interview by browsing frequently asked Bank Manager interview questions at KeyBank .

Does KeyBank pay Bank Manager employees well?

Bank Manager professionals rate their compensation and benefits at KeyBank with 3.7 out of 5 stars based on 446 anonymously submitted employee reviews. This is 5.6% better than the company average rating for salary and benefits. Find out more about Bank Manager salaries at KeyBank.

How happy are Bank Manager professionals working at KeyBank?

59% of Bank Manager employees at KeyBank would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Bank Manager professionals have also rated KeyBank with a 3.6 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.4 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at KeyBank?

Personal Banker (305) , Branch Manager (143) , Teller (127) , Bank Teller (120) , Lead Teller (102) , Relationship Manager (82) , Financial Wellness Consultant (71) , Analyst (69) , Licensed Relationship Manager (49) , Customer Service Representative (40) , Intern (37) , Manager (37) , Retail Banking Intern (36) , Private Client Banker (32) , Account Manager (22)

What are the pros of working at KeyBank according to real employee reviews?

"Good Benefits and Perk." ((in 304 reviews)); "I feel my pay is good to excellent in the market and compared to other banks." ((in 200 reviews)); "Great people throughout the company who want to help you be successful personally and professionally." ((in 199 reviews)); "Good work life balance if you are not in Investment Banking" ((in 183 reviews)); "Great Culture and Place to Work" ((in 137 reviews))

What are the cons of working at KeyBank according to real employee reviews?

"Corporate management is poor" ((in 154 reviews)); "Horrible upper management; some of them don't even understand the reports that they use to write up the employees for performance improvement plans." ((in 75 reviews)); "No training manuals or formalized training." ((in 71 reviews)); "Was a part time teller, but the branch manager kept pushing more and more duties on me, most of which were supposed to be the lead tellers responsibilities." ((in 28 reviews)); "highly political environment; favoritism is abundant" ((in 25 reviews))

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KeyBank

KeyBank Bank Manager reviews

3.7

59% would recommend to a friend

(446 total reviews)

Chris Gorman

67% approve of CEO

46% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Compensation and benefits

3.6

Work/Life balance

3.6

Career opportunities

3.4

Culture & values

3.1

Senior management

Bank Manager employees have rated KeyBank with 3.7 out of 5 stars, based on 446 company reviews on Glassdoor. This indicates that most Bank Manager professionals have a good working experience there. KeyBank is rated in line with the average (within 1 standard deviation) by Bank Manager professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

446 reviews

4.0

May 18, 2026

Supportive co-workers but challenging sales conditions

Personal banker

Recommend

CEO approval

Business Outlook

Pros

Good co-workers Easy job Chance to work at different branches

Cons

Cold sales territory Career development

3.0

May 13, 2026

Good work-life balance but heavy sales pressure

Personal banker

Recommend

CEO approval

Business Outlook

Pros

Good work life balance, steady schedule, holidays off

Cons

Turns to be sales heavy, branch environment is draining, management is trained tone micromanagers can lead to burn out

5.0

Apr 25, 2026

Supportive environment with great advancement opportunities

Bank teller

Recommend

CEO approval

Business Outlook

Pros

Collaborative, supportive, specialized role. Good community of staff and clientele, great opportunities for advancement.

Cons

None, very positive experience from compensation to workload.

Viewing 4 - 6 of 446 Reviews

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KeyBank

KeyBank Bank Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Supportive co-workers but challenging sales conditions

Good work-life balance but heavy sales pressure

Supportive environment with great advancement opportunities

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KeyBank reviews FAQs

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