KeyBank Branch Manager reviews

3.7

39% would recommend to a friend

(142 total reviews)
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Chris Gorman

68% approve of CEO

64% positive business outlook

Branch Manager employees have rated KeyBank with 3.7 out of 5 stars, based on 142 company reviews on Glassdoor. This indicates that most Branch Manager professionals have a good working experience there. KeyBank is rated in line with the average (within 1 standard deviation) by Branch Manager professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

142 reviews
3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

If you’re in the Seattle area or other markets with concentrated branches there is a lot of opportunity for development. There are some very good employees that work for key.

Cons

Leadership is unpredictable and expectations are constantly changing making it hard to effectively manage a team and commit to all individual sales responsibilities. They removed them but reinstated them in a different way mid year with no notice.

Viewing 1 - 3 of 142 Reviews

Glassdoor has 3,826 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.