KeyBank Branch Manager reviews

3.7

39% would recommend to a friend

(142 total reviews)
avatar

Chris Gorman

68% approve of CEO

64% positive business outlook

Branch Manager employees have rated KeyBank with 3.7 out of 5 stars, based on 142 company reviews on Glassdoor. This indicates that most Branch Manager professionals have a good working experience there. KeyBank is rated in line with the average (within 1 standard deviation) by Branch Manager professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

142 reviews
1.0
Jul 11, 2024

Capitalism in Banking

Recommend
CEO approval
Business Outlook

Pros

•culture foundations when acted upon by leadership are extremely effective and heart driven -ability to earn individual incentive on top of salary •diversity and inclusion is a focus but not a priority

Cons

•sales reporting/incentive credit is in accurate •payout dates can change mid cycle •goals/expectations can shift per week/day/month/quarter •goal shifts are based on executive performance not branch performance •short staffing: less than minimum security measures followed due to "allowed bodies in branch" (i.e. 2 bodies in branch =safe operation) •extremely high salary between branch employees and executives A BM on average can hold several titles and licenses but only earns incentive on executive choice categories •training development lags behind training need •resource segregation: popular areas receive awards and event support rural areas do not •a shift from quality to quantity

5.0
Jun 25, 2024

na

Recommend
CEO approval
Business Outlook

Pros

Great place to work at

Cons

No cons working at key bank

5.0
Apr 20, 2024

Great experience

Recommend
CEO approval
Business Outlook

Pros

Great sales culture. Lots of opportunity to grow within the company as long as you show persistence and drive.

Cons

When prompted from within you are on the low end of the salary range. Annual 3 percent increase.

Viewing 19 - 21 of 142 Reviews

Glassdoor has 3,827 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.