KeyBank Branch Manager reviews

3.7

39% would recommend to a friend

(142 total reviews)
avatar

Chris Gorman

68% approve of CEO

64% positive business outlook

Branch Manager employees have rated KeyBank with 3.7 out of 5 stars, based on 142 company reviews on Glassdoor. This indicates that most Branch Manager professionals have a good working experience there. KeyBank is rated in line with the average (within 1 standard deviation) by Branch Manager professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

142 reviews
3.0
Feb 7, 2024

Good company

Recommend
CEO approval
Business Outlook

Pros

Good support for managers, great systems to work on.

Cons

Depending on your DM, can be micromanaged

5.0
Nov 14, 2023

Great job

Recommend
CEO approval
Business Outlook

Pros

Friendly environment more of a community bank than how big we represent great upper management who is always there to help

Cons

You need to make sure that everyone is maintaining professionalism and that you are making your goals and coaching your team daily so you avoid any hurdles

1.0
Nov 2, 2023

Would not recommend

Recommend
CEO approval
Business Outlook

Pros

Decent base pay, 401k match

Cons

Telemarketing non-stop. Micromanagement to an extreme extent with dozens of reports. Bonus structure changes constantly, and sometimes retroactively if the bonus payouts are getting too big. So many systems and programs that new hires get overwhelmed and leave within the first 2 years. Company acknowledges that it needs to streamline, but new systems are consistently added still.

Viewing 25 - 27 of 142 Reviews

Glassdoor has 3,828 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.