Keypath Education reviews

3.0

48% would recommend to a friend

(53 total reviews)
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Steve Fireng

73% approve of CEO

48% positive business outlook

Reviews by job title

53 reviews

Reviews about "Compensation"

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1.0
Aug 23, 2024

Disappointment

Recommend
CEO approval
Business Outlook

Pros

A lot of flexibility in your schedule Meeting great colleagues

Cons

I don't know where to begin really - to sum it up: high expectations, low pay, if you're not a "favorite," just run. Their motto: we want you to perform miracles, work 50 hours per week to place students meant to be placed by two or three specialists, but we're willing to pay you in motivational speeches. Extreme burnout from wonderful, smart, hardworking people. The management? Don't get me started - they are clueless, arrogant and chosen for their ability to "nod and say yes to everything" rather than promoting people for their competence. Lets not forget the nepotism - they will undermine and demoralize the real talent and pick completely incompetent "leaders." Promotions and opportunities are handed out based on personal connections, yet during review time they tell you that you are doing great (but here is a 2% raise). Overall, it was a wonderful company a few years ago, but quickly turned into a very challenging environment where talent is constantly undervalued. If you are looking for a job that expects 110% for 50% pay, KP is your dream come true. Salary Insurance Premiums Lack of promotions Lack of competent managers that truly care Nepotism Don't even get me started with HR - they are clueless

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Keypath Education Response
1y
Thank you for sharing your feedback. We’re sorry to hear that you feel your experience ended on a negative note after your long tenure with us. At Keypath, we are committed to creating a supportive and rewarding environment for all our employees and I would appreciate the opportunity to discuss your feedback further. Please feel free to reach out to me directly at Steve.fireng@keypathedu.com
4.0
Mar 28, 2024

Keep it up

Recommend
CEO approval
Business Outlook

Pros

Remote work, great benefits, competitive salaries

Cons

None to note at this time

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Keypath Education Response
2y
Thank you Steve
1.0
Oct 20, 2023

Micromanagement

Recommend
CEO approval
Business Outlook

Pros

Working from home is okay, Some of the people in some of the teams are really lovely.

Cons

They micromanage your day and check in every half an hour of how many calls you’ve made and what you’re doing. They seem to care more about activity and the amount of calls you make rather than what actually works to get enrolments. The CEO said he wanted to give students the choice on how we communicate with them but that’s all out the window now. Everyone needs to get calls all the time and you’re expected to ask 41 questions of the prospects which just annoys them and makes the Prospects feel like you’re a sheister. The product (the postgraduate courses) require a lot of independent learning from the student. They want us to hold the students hand all through the enrolment journey up until census and then the student gets a rude shock when they realise they’re fully on their own and there’s almost no academic support available. Keypath say that there’s all this support and it’s really great, but the #1 complaint I get from students is that it’s totally different to the enrolment process and they’re on their own and none of the teachers want to help them. The wage is sooooo low for what you do and what you need to know about the courses to be successful. 55k a year (because it’s almost impossible to make commission) when the same job at a real university is 75k just don’t work here it’s not worth it.

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Keypath Education Response
2y
Thank you for your feedback and sorry you did not have a great experience. Many of your points do not reflect how we train/manage so I would suggest you speak to your manager on many of these concerns. I will follow-up with team as well. Wish you all the best and seems like you are still working at KP so am hopeful many of your concerns can get resolved. You can always email me directly as well. Steve.fireng@keypathedu.com
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