Kickstarter reviews

3.8

58% would recommend to a friend

(10 total reviews)
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Everette Taylor

82% approve of CEO

47% positive business outlook

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10 reviews

Reviews about "Compensation"

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5.0
Nov 1, 2023

What a Game Changer

Recommend
CEO approval
Business Outlook

Pros

- CEO is very understanding with great energy, he presents a clear vision for where he wants to take the company and lets each team know what we can do to get there. He's personable. Colleagues are great, creative and out-of-the-box thinkers. 4 day full remote work week is a BIG BONUS! Great work-life balance.

Cons

Need company meet ups in person

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Kickstarter Response
2y
Thank you for sharing your feedback with us! We’re glad to hear you enjoyed working with our leadership team and like-minded colleagues. We're also happy to hear you're enjoying great work-life balance! We're working on improving our cadence around in-person meet-ups. In the meantime, we invite you to reach out to our People team to share more detailed feedback on your experience so we can learn more about how we can improve. We can be reached at peopleteam@kickstarter.com.
3.0
Jul 1, 2023

Mixed bag

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Kickstarter has a bunch of pros going for it. With only 100 employees, it's way more agile than a huge tech giant. And considering they've been around for over a decade, it's pretty mind-blowing how much impact they've had as a small company. Lots of employees really love what they do, and have strong connections to the industries they support. They even offer an awesome 4-day work week and the option to work remotely. Plus, they've built up a strong brand reputation over the years and are leading the pack in the crowdfunding world, while competitors struggle. They're also actively working on fixing neglected product features, which is a major plus. And compared to the dysfunctional leadership of the past few years, the company's priorities are finally clear.

Cons

Kickstarter has a bunch of cons, too. Despite being around for 14+ years, they still try to run some things like a startup with their 100-employee team. It's kinda deceptive how they externally position themselves as an artsy and creative company when 70% of their revenue actually comes from games and tech gadgets (you can find that publicly). I won’t make comments on their current revenue, but what do you think happens if there's a recession, especially when their business relies so heavily on board games and tech toys? Also, fraud is just an expected thing that happens on the platform. Just look at app reviews and social media comments from upset customers for proof. The new CEO is causing quite a stir (both good and bad), but it often feels like he's more interested in building his personal brand. He's constantly jetting off for public speaking gigs, panels, and interviews. My gut tells me he'll jump ship in 18 months for something bigger and better? Some other not-so-great stuff..... They have an employee union, but people don't just form unions for fun. There are regular clashes between executives and employees over low pay and lack of promotions. It's pretty obvious that there's no proper manager training program in place. Some managers are amazing, but others, not so much. Earlier this year, there were a couple rounds of layoffs, but since the company is small, they didn't get any attention in the press. And while the 4-day work week is fantastic, executives like to dangle it over employees' heads, reminding them that it can be taken away at any time. At the same time, they use it as a selling point externally for recruiting and press, making it seem like this incredible business decision for employee retention and well-being.

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Kickstarter Response
2y
Thank you for sharing your feedback with us! We’re proud of the impact we’ve made over the years with past colleagues like yourself; we would not be here today without your contributions. We also genuinely appreciate your candid feedback about your past experiences we continue to evolve to better serve the creative community and make Kickstarter a great place to work. We are also happy to share that despite the recession, Kickstarter has been able to maintain and grow revenue YOY, and continues to pace in a positive direction. We want to acknowledge we understand and are focused on the opportunities to grow our management, leadership, and business practices to reinforce a positive culture and team accountability and success. We invite you to reach out to our People team to share more detailed feedback on your experience so we can learn more about how we can improve. We can be reached at peopleteam@kickstarter.com
3.0
May 31, 2023

Great culture, not so great leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- 4-day work week - Passionate and caring coworkers - Fully remote - Mission driven PBC

Cons

You won't be set up for success on certain teams. In my experience, there was no onboarding, no sharing of helpful tools or best practices, and no adequate coaching or guidance from my manager, who didn't even understand (or seem to care) the projects I was working on. Senior leadership lacked transparency and accountability, including questionable/disastrous leadership hires. Company-wide initiatives were abandoned completely or changed drastically. Compensation is well below market (which is why they constantly struggle to hire engineers).

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Kickstarter Response
2y
Thank you for sharing your feedback with us! We’re glad to hear you enjoyed working with like-minded colleagues and enjoyed our 4-day work week when you were with us. We thank you for your contributions over the years! We want to acknowledge that we understand and are focused on the opportunities to grow our management, leadership, and business practices to reinforce a positive culture and team accountability and success. Kickstarter has made significant investments over the past year to improve our back, creator, and employee experience and we look forward to positive change. We invite you to reach out to our People team to share more detailed feedback on your experience so we can learn more about how we can improve. We can be reached at peopleteam@kickstarter.com.
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