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Kimpton Hotels & Restaurants

Engaged Employer

Kimpton Hotels & Restaurants reviews

3.7

62% would recommend to a friend

(1,299 total reviews)

Leanne Harwood

75% approve of CEO

60% positive business outlook

Kimpton Hotels & Restaurants has an employee rating of 3.7 out of 5 stars, based on 1,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kimpton Hotels & Restaurants employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Aug 6, 2018

A great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hospitality (hotels and restaurants) is a feel-good product and industry to be working in. Great product. Within its hotels and restaurants, the company took workplace culture seriously and offered great benefits, plenty of autonomy and recognition for work well done in the form of awards, new responsibilities and promotions.

Cons

Home office workplace culture notoriously suffered compared to that of its hotels and restaurants from long hours, lots of travel, major politics and power grabs.

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Kimpton Hotels & Restaurants Response
7y
We’re so happy you enjoyed your time with us. Upholding our unique work culture (and work-life balance!) is so very important to us and continues to be top priority across the board at our hotels, restaurants, and home office. We appreciate you taking the time to share your experience.
1.0
Aug 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Some areas of the hotel were nice.

Cons

The banquet management is condescending, very critical and unforgiving to all staff members. It is a new hotel (born) and lacks equipment to get the job done. The HR department is unresponsive to employee concerns.

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Kimpton Hotels & Restaurants Response
7y
We appreciate your honest feedback. Please know that we have shared your review with our Denver team. If you’re open to it, we encourage you to give your People & Culture team another chance to revisit the conversation.
1.0
Jul 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Decent pay and good location. Promotion opportunities are great.

Cons

Lying, manipulative behavior, and shouting matches were left unchecked. Hopefully this has been fixed.

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Kimpton Hotels & Restaurants Response
7y
We appreciate your honest feedback and have already shared your review with our team in Alexandria. We do have a confidential HR hotline available to employees for times like this. It’s an important resource we offer to all employees who would like to share their thoughts anonymously.
Viewing 43 - 45 of 1,299 Reviews

Glassdoor has 1,373 Kimpton Hotels & Restaurants reviews submitted anonymously by Kimpton Hotels & Restaurants employees. Read employee reviews and ratings on Glassdoor to decide if Kimpton Hotels & Restaurants is right for you.