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Kimpton Hotels & Restaurants

Engaged Employer

Kimpton Hotels & Restaurants reviews

3.7

62% would recommend to a friend

(1,299 total reviews)

Leanne Harwood

75% approve of CEO

60% positive business outlook

Kimpton Hotels & Restaurants has an employee rating of 3.7 out of 5 stars, based on 1,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kimpton Hotels & Restaurants employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Jul 9, 2018

Great company for part and full-time employment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They offer very generous perks for all employees that include perks for friends and family as well. Even though it is a corporate company, they make sure to give all employees the feeling of importance. The environment they create makes me want to be an even better employee.

Cons

Since I am a part-time employee I am not guaranteed the amount of hours I may need. I have had to deal with labor cuts which can sometimes translate into the quality of service we are able to provide for customers.

avatar
Kimpton Hotels & Restaurants Response
8y
Thank you for leaving a review; we really take this feedback to heart. We’re so happy to hear you’ve enjoyed the work environment (and perks!) that Kimpton has to offer.
2.0
Jul 2, 2018
Recommend
CEO approval
Business Outlook

Pros

It USED TO be a fun company with clear direction; great communication from upper management.

Cons

Since IHG acquired Kimpton in Washington DC, new upper management is absent and communication is extremely poor.

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Kimpton Hotels & Restaurants Response
8y
We’re so sad to hear that you’ve seen a negative change within your role at Kimpton. We’ll share this with our DC team and we encourage you to reach out to your property’s People & Culture partners to continue the conversation.
4.0
Jun 19, 2018

Sales Manager

Recommend
CEO approval
Business Outlook

Pros

- Flexibility and work life balance - Awesome co-workers - Fun environment - Open door policy

Cons

- A little unorganized when rolling out new material - Additional responsibilities for no compensation - Shop calls - not realistic to the real world - Stay out of the drama....hotels are like high school

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Kimpton Hotels & Restaurants Response
8y
Thank you for sharing your thoughts. We’re so glad you’ve been able to have fun and enjoy your coworkers during your time with us. If you ever feel like you need additional support, our People & Culture team is always here to help. Feel free to reach out any time.
Viewing 46 - 48 of 1,299 Reviews

Glassdoor has 1,373 Kimpton Hotels & Restaurants reviews submitted anonymously by Kimpton Hotels & Restaurants employees. Read employee reviews and ratings on Glassdoor to decide if Kimpton Hotels & Restaurants is right for you.