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Kimpton Hotels & Restaurants

Engaged Employer

Kimpton Hotels & Restaurants reviews

3.7

62% would recommend to a friend

(1,299 total reviews)

Leanne Harwood

75% approve of CEO

60% positive business outlook

Kimpton Hotels & Restaurants has an employee rating of 3.7 out of 5 stars, based on 1,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kimpton Hotels & Restaurants employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Jun 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Very nice people and accommodations

Cons

Very mean guests and surveillance

avatar
Kimpton Hotels & Restaurants Response
10mo
Thank you so much for sharing your experience working at Kimpton!
2.0
Jun 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Good guests, fun environment when administration and management are not present.

Cons

The front desk manager...is...horrible. She is always micromanaging, gossipping, crying, doing everything but her job. Because she doesn't know how. She is unhinged. She has quit many times and they keep rehiring her.

avatar
Kimpton Hotels & Restaurants Response
1y
Thank you for taking the time to leave us an honest review. The behavior you’ve described is not aligned with the culture we at Kimpton strive to uphold. If you are open to sharing more information so we can further investigate, please call our confidential reporting hotline at 1-888-373-6014 or report online at www.ihgethics.com.
5.0
May 29, 2025

Hotel admin

Recommend
CEO approval
Business Outlook

Pros

Good staff Friendly environment Good management

Cons

Lack of Training to staff . Far from my residence

avatar
Kimpton Hotels & Restaurants Response
1y
Thank you for your review, we are happy that you enjoy your work environment! We hear you on the training front, and your feedback helps us to keep getting better.
Viewing 46 - 48 of 1,299 Reviews

Glassdoor has 1,373 Kimpton Hotels & Restaurants reviews submitted anonymously by Kimpton Hotels & Restaurants employees. Read employee reviews and ratings on Glassdoor to decide if Kimpton Hotels & Restaurants is right for you.