Kin Insurance Licensed Customer Service Agent reviews

2.6

20% would recommend to a friend

(12 total reviews)
avatar

Sean Harper

58% approve of CEO

88% positive business outlook

Reviews by job title

12 reviews
1.0
Dec 6, 2024

Trap

Recommend
CEO approval
Business Outlook

Pros

Remote Consistent pay Benefits That’s all.

Cons

- Controlled by incompetent management - Management is always changing due to layoffs - The company is bate & switch essentially - Contradicting metrics that change on a regular basis; no consistency.

avatar
Kin Insurance Response
1y
We're glad to hear that you're enjoying the remote work environment, compensation, and benefits. We take your concerns about management seriously and would like to better understand them. Please consider sharing more details through Allvoices, our anonymous feedback platform, which you can access via the Kin wiki.
3.0
Jun 28, 2024
Recommend
CEO approval
Business Outlook

Pros

They offer remote/ work from home

Cons

They are a start up and growing too quickly, so leadership is struggling with catching up. As a licensed insurance agent, you will be on inbound calls back to back, its a typical call center and when they say "no outbound calling" that's not true. They have employees who make the outbound calls, then they transfer to you and deem them "inbound calls". Expect to be tied to the phone and yelled at for 8 hours. The pay was not as promised, expect to make 65k with base and commission, not 6 figures as promised.

3.0
Mar 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay, and training is superb. Offer sign on bonus usually for new hires. WORK FROM HOME.

Cons

Post training management expects new agents employees to be at the speed of tenured agents if not you are harassed daily to meet quota. It is extremely stressful and difficult to work under those circumstances. Ramp up time is not allowed rhey state training is done now you have to produce.

avatar
Kin Insurance Response
2y
Thank you for taking the time to leave your review. We are happy to hear that you felt you had a high caliber degree of training and were compensated fairly. Employee wellness is a top concern for us and we will review our onboarding process to ensure our new hires feel confident and prepared for their roles on an ongoing basis.
Viewing 4 - 6 of 12 Reviews

Glassdoor has 237 Kin Insurance reviews submitted anonymously by Kin Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Kin Insurance is right for you.