Does Kirkland's pay their employees well?

According to anonymously submitted Glassdoor reviews, Kirkland's employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Kirkland's. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Kirkland's?

55% of Kirkland's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Kirkland's 3.3 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Kirkland's?

Sales Associate (195) , Store Manager (92) , Assistant Manager (85) , Senior Assistant Manager (45) , Retail Sales Associate (34) , Key Holder (24) , Sales Associate/Cashier (20) , Cashier (19) , Part Time Sales Associate (18) , Seasonal Sales Associate (18) , Assistant Store Manager (17) , Manager (16) , Sales Floor Team Member (14) , Senior Assistant Store Manager (12) , Third Assistant Manager (12)

What are the pros of working at Kirkland's according to real employee reviews?

"Great for people who only want a shift or two a week because they have a full" ((in 69 reviews)); "Flexible hours while a part" ((in 53 reviews)); "The coworkers are great and the store store always smells good." ((in 52 reviews)); "Discounts on merchandise, flexible schedules, first to see new products before availabe to the public." ((in 27 reviews)); "The employees and customers are great." ((in 19 reviews))

What are the cons of working at Kirkland's according to real employee reviews?

"Low pay and only part time" ((in 212 reviews)); "The district managers have very little experience but have been with the company for several years so they move them up and they have no multi unit experience." ((in 47 reviews)); "Upper management does not care about the store employees." ((in 30 reviews)); "No benefits to part timers" ((in 25 reviews)); "There was NO training and i was expected to keep up with a Manager who had NO clue how to train." ((in 23 reviews))

What are employees saying about Kirkland's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Kirkland's layoffs and their outlook for job security at Kirkland's in 2026.

What are the top reviewed Kirkland's locations?

Brentwood , Houston , Nashville , Jackson , Dallas , Jacksonville , Tampa , Austin , Las Vegas , Baton Rouge , Lafayette , Canton , Phoenix , Oklahoma City , Tulsa , Charlotte , Orlando , Marietta , Peachtree City , Algonquin , Chicago , Virginia Beach , San Antonio , Columbia , Pooler , Alabaster , Huntsville , Garland , Conroe , Conway

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Kirkland's

Kirkland's reviews

3.1

55% would recommend to a friend

(1,241 total reviews)

Amy Sullivan

58% approve of CEO

39% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.0

Culture & values

2.7

Career opportunities

2.5

Senior management

2.4

Compensation and benefits

Kirkland's has an employee rating of 3.1 out of 5 stars, based on 1,241 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kirkland's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Sep 23, 2011

A lot of work, a little glory

Senior assistant team leader

Recommend

CEO approval

Business Outlook

Pros

Great products, fun customers, always new items/changes so you don't get bored, excellent store support/software programs to make the job easier.

Cons

Average pay, few opportunities for advancement, little recognition in this position--the Store Team Leader gets all the glory even though you are the one on the floor making things happen.

1.0

Jul 15, 2011

Awful.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The customers that come in and need help are great. Many of them are interesting and recognize and praise good help.

Cons

Kirkland's is horribly disorganized in every sense of the word I can think of. The stock room is a mess. I'm so embarrassed when a customer asks if we have more of something in the back and I have to tell them 'no' or 'I don't know' because I really don't! I can't ever find anything! I'd ask my managers for help but I don't think they'd give me the time of day. When I interviewed, I was told we'd never have any down time and there are always things to do. That is FAR from the truth. There are really only three things to do working here: Straighten your 'zone', help customers, or restock the already jam-packed shelves and sale's floor! Once that's done... then what? You have to walk around and pretend you're doing things. Absolutely terrible! My managers aren't exactly the friendliest either. And I never look forward to unloading that truck. They need to hire an outside service or special employees just to unload the truck... And organize the darn stock room! I feel under utilized here. I can feel my brain turning to mush and I haven't been working here very long. I'll definitely be quitting soon.

3.0

May 12, 2011

Stay away...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

discount in the store; opprotunity for yearly increases

Cons

working every weekend; too many people requesting the same days off so some requests would be denied, even for emergencies

Viewing 1228 - 1230 of 1,241 Reviews

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