Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,574 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 61% of employees would recommend working at KnowBe4 to a friend and 56% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

61% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 176 reviews)); "Fun and great company culture" ((in 93 reviews)); "Fun. Great people." ((in 93 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 78 reviews)); "Unlimited PTO (with a few restrictions)" ((in 66 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 38 reviews)); "Being bought out affected layoffs and many people were let go." ((in 16 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

61% would recommend to a friend

(1,485 total reviews)

Bryan Palma

56% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,485 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

4.0

Nov 19, 2024

Good company overall

Sales development representative

Recommend

CEO approval

Business Outlook

Pros

- Good training makes it perfect as an entry level sales career - Promotes internally - Decent pay/commission structure

Cons

- Compensation has taken a serious hit since the Vista acquisition. - Unattainable quotas especially for enterprise - Job security feels iffy at times

4.0

Nov 15, 2024

Great place to work

Frontend developer

Recommend

CEO approval

Business Outlook

Pros

Fast growing company in a strong market position. Excellent remote work setup.

Cons

No real career growth opportunities in some departments.

3.0

Oct 31, 2024

Great startup under tremendous stress since its acquisition

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great product that helps many companies in the industry with their cybersecurity. They host a company-wide briefing every morning. Has some very friendly and talented people working there.

Cons

The company took a couple turns during its IPO and acquisition, lots of changes to the Product, Revenue and Marketing sectors were revamped in terms of staff, management and direction. Bonuses have been cut 75% or more. Culture is a lot more divisive, and departments have siloed a lot since WFH became more common.

KnowBe4 Response

1y

Hello. We are working on updating the compensation structure based on employee feedback. With new ownership as well as being in the cybersecurity industry, change is inevitable. Monthly bonuses are currently on track for the same range as last year so there has not been a 75% reduction. Wishing you all the best in your future endeavors.

Viewing 319 - 321 of 1,485 Reviews

Jobs at KnowBe4

VP Talent Management (Remote)

Snr. Employee Relations Partner (Remote)

Manager, Enterprise Customer Success

Partner Success Manager (MSP Per Client) (Spanish Speaking) (Remote)

Snr. Communications Manager (Remote)

KnowBe4

KnowBe4 reviews

Company ratings over time

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Good company overall

Great place to work

Great startup under tremendous stress since its acquisition

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