KnowBe4 reviews

3.5

62% would recommend to a friend

(1,478 total reviews)
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Bryan Palma

55% approve of CEO

58% positive business outlook

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Feb 6, 2026

Low pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This place still has good people. Most employees and managers tend to be knowledgeable, helpful and genuine depending on the group. Work/life balance can definitely be a positive as well if you end up on a solid team.

Cons

Compensation. Commission plans have been a problem for years with consistently unachievable targets. “On target earnings” numbers are actually stretch goals that nobody hits regularly.

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KnowBe4 Response
2mo
We know that compensation and benefits are essential to our Knowster's satisfaction. We continually evaluate them and welcome your feedback to help us improve even further.
1.0
Feb 6, 2026

Ceo has become disliked company wide

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are still awesome people working in this company who deserve much better than they're getting in return despite their hard work.

Cons

Ceo is singlehandedly managing to make the culture hostile, morale non-existent, and great, hardworking people to quit. I'm sure that's what he wants to save up on the bottom line, but I think it'd be important for the management to remember that us lowly employees are the reason you are successful and still making a ton of money while you take advantage of the rest of us.

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KnowBe4 Response
2mo
Thank you for sharing. We’re focused on improving leadership transparency and communication across the company. If you have specific details please reach out to peopleops@knowbe4.com.
2.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still a lot of good people working at KnowBe4. Not just old timers but new hires as well. The rank and file create a positive environment to work in. Unfortunately they're not the ones who make decisions anymore.

Cons

I was on the fence about the new CEO for a long time. But here we are in February and still haven't received our year-end raises (for US employees. I'm not sure about other countries but hope they are treated better.) I'm told the package of raises is on the CEO's desk and just awaiting his approval. Other than telling us in an AMA that we shouldn't expect COLA and raises are earned at this company. If that's true, the implication is that not a single US employee earned a raise in 2025. I think what's more likely is that the CEO either thinks he can get away with stringing the employees along, or he just doesn't care what we think. If the raises are so important that they have to be personally approved by the CEO, they should be important enough for him to make time to approve them. This is the first time the raises have been delayed like this, but I've worked at a place before that fell into a cycle of delay and then pay cuts and once you've started down that slope it's hard to get off of it.

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KnowBe4 Response
4mo
Thank you for sharing your feedback. Every Knowster's experience matters to us, and we believe there’s something to learn from each individual. We’d like to hear more so please reach out to peopleops@knowbe4.com.
Viewing 31 - 33 of 1,478 Reviews

Glassdoor has 1,567 KnowBe4 reviews submitted anonymously by KnowBe4 employees. Read employee reviews and ratings on Glassdoor to decide if KnowBe4 is right for you.